fix problems on EMR [iphone]

—— Run into issues on EMR? Get help pending when official support gets back to you!

EMR - East Midlands Railway

Info:

company: EMR

: https://www.eastmidlandsrailway.co.uk/help-manage/manage/contact-us

: www.eastmidlandsrailway.co.uk

Chat with our AI-based EMR Support

🛠️ Common EMR Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EMR freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for the EMR app. Install any available updates as th... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content in advance: If the app allows you to download certain content for offline use, make sure to do this while you have a sta... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if the EMR app has a help or FAQ section within the app that can provide answers to common issues. 2. Search onlin... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > EMR and ensure that notifications are enabled. Adjust the settings to allow... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Pro... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and disable it for the EMR app to save battery life. 2. L... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the EMR app. If not, consider upgrading your device if p... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.5%

Bad experience

12.5%

Neutral

0.0%

~ from our NLP analysis of 16 combined software ratings.

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Private Data EMR collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics