fix problems on Scentsy Connect [iphone]

—— Run into issues on Scentsy Connect? Get help pending when official support gets back to you!

Scentsy Connect

Info:

company: Scentsy Inc.

: https://scentsy.com/contact-information

Chat with our AI-based Scentsy Connect Support

🛠️ Common Scentsy Connect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Scentsy Connect fails to load

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then p... ⇲

Stuck on loading screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button on older models) to view all open apps. Find... ⇲

Notifications issue

Slow or delayed notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Scentsy Connect. Ensure that 'Allow Notifications' is enabled and that the... ⇲

Network issue

Inability to connect

Fix: 1. Check your internet connection: Make sure you are connected to Wi-Fi or have a strong cellular signal. Try opening a web page to confirm... ⇲

UI issue

Unfinished tasks not displayed

Fix: 1. Refresh the app: Pull down on the screen in the app to refresh the content. This can help load any unfinished tasks that may not be displ... ⇲

Updates issue

Outdated product photos

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Scentsy Connect, and tap on it. If there's an option to 'Offload App', d... ⇲

Messages issue

Cannot send emails through the app

Fix: 1. Check email settings: Ensure that your email account is properly set up on your iPhone. Go to Settings > Mail > Accounts and verify your... ⇲

Crashes issue

Repeated app crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for Scentsy Connect. Installing the latest version ca... ⇲

Support issue

No updates on support tickets

Fix: 1. Check your email: Ensure that the email address associated with your Scentsy Connect account is correct and check your spam/junk folder f... ⇲

Installation issue

Multiple reinstallation attempts unsuccessful

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues preventing the app from reinstalling properly. Turn off your device a... ⇲