fix problems on OnSong 2024 [iphone]

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—— Run into issues on OnSong 2024? Get help pending when official support gets back to you!

OnSong 2024
Info:
company: OnSong LLC
: onsongapp.com
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Syncing issue

Annotations disappear without saving

Fix: 1. After making annotations, ensure you are saving your changes. Tap the save icon or go to File > Save to ensure your annotations are store... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the same version of OnSong. Check for updates in the App Store and update all devices accordingly. 2... ⇲

No desktop support available

Fix: 1. Use an iOS emulator on your desktop to run the app if you need to access it on a larger screen. Research available emulators that are com... ⇲
 
Payments issue

Limited features without subscription

Fix: 1. Explore the features available in the free version and see if there are any workarounds for the features you need. For example, you might... ⇲

Subscription model frustrating for long-term users

Fix: 1. Evaluate your usage of the app and determine if the subscription cost aligns with the value you receive. If not, consider downgrading to... ⇲

Features locked behind paywall

Fix: 1. Review the features available in the free version and see if there are any that can be utilized effectively without needing the paid feat... ⇲
 
UI issue

Clunky user interface

Fix: 1. Familiarize yourself with the app's layout by reviewing the user manual or online tutorials. This can help you navigate the interface mor... ⇲
 
Bugs issue

Frequent bugs and glitches

Fix: 1. Regularly update the app to the latest version, as updates often include bug fixes. Check the App Store for updates. 2. Clear the app's... ⇲
 
Gameplay issue

High learning curve for new users

Fix: 1. Utilize online resources such as video tutorials, user forums, and the official OnSong documentation to learn the app's features. 2. Sta... ⇲
 
Backup issue

Difficulties with importing and backing up songs

Fix: 1. Ensure that the file formats of the songs you are trying to import are supported by OnSong. Convert any unsupported files to a compatible... ⇲
 
Support issue

Unreliable customer support response

Fix: 1. Check the app's FAQ section or user forums for answers to common questions, as these resources may provide quicker solutions than waiting... ⇲
 
Customization issue

Overloaded with unnecessary features

Fix: 1. Customize your workspace by hiding or removing features that you do not use frequently. Go to Settings > Layout and adjust the settings t... ⇲

Inability to customize settings effectively

Fix: 1. Explore all available settings in the app to ensure you are aware of all customization options. Go to Settings and review each category.... ⇲
 
Updates issue

Frequent updates introduce new issues

Fix: 1. Before updating, check the update notes to see if any known issues have been reported by other users. This can help you decide whether to... ⇲
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 what users are saying
Good experience
85.6%

Bad experience
10.0%

Neutral
4.3%

~ from our NLP analysis of 209 combined software ratings.