—— Run into issues on RAINN? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue persists. If using Wi-Fi, try resta... ⇲
Fix: Try accessing the support chat during off-peak hours, such as early morning or late evening, when fewer users may be online. OR Consider... ⇲
Fix: Check your device's battery saver settings. If enabled, it may limit background activity and cause disconnections. Disable it while using th... ⇲
Fix: Log out of the app and log back in to refresh your session. This may help in re-establishing your position in the queue. OR If you notice... ⇲
Fix: Clear the app's cache by going to your iPhone settings, selecting the RAINN app, and choosing 'Clear Cache' if the option is available. OR... ⇲
Fix: Utilize external resources such as reputable mental health websites or forums for additional information and support. OR Bookmark the mos... ⇲
Fix: Double-check the number you are dialing to ensure it is the correct hotline number provided by the app. Look for any updates in the app rega... ⇲
Fix: Use the app's search feature to look for local resources by entering your city or zip code. This may yield better results. OR Check local... ⇲
Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR Fre... ⇲