fix problems on Mojo On The Go! [iphone]

—— Run into issues on Mojo On The Go!? Get help pending when official support gets back to you!

Mojo On The Go!

Info:

company: Mojo Selling Solutions

: http://mojosupportsite.uservoice.com

Chat with our AI-based Mojo On The Go! Support

🛠️ Common Mojo On The Go! Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mojo On The Go! crashes frequently

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲

Inability to access data post-call

Fix: 1. Check app permissions: Go to Settings > Privacy > App Permissions and ensure Mojo On The Go! has access to necessary data like Contacts a... ⇲

Uploads issue

Missing features like voicemail upload

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as missing features may be added in updates. Go to the App Store a... ⇲

Loading issue

Calls get stuck on dialing

Fix: 1. Check your network connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue p... ⇲

Stuck on call ending options

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) and swipe Mojo On The Go! off the screen. R... ⇲

Updates issue

Update issues causing missing buttons

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) and swipe Mojo On The Go! off the screen. R... ⇲

Mojo On The Go! hangs on updating

Fix: 1. Restart your iPhone: This can help clear temporary glitches that may cause the app to hang during updates. 2. Check your internet connec... ⇲

Crashes issue

Crashes during sessions

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure there is enough space for the a... ⇲

Features issue

No reporting feature

Fix: 1. Check for updates: Ensure you have the latest version of the app, as reporting features may be added in newer versions. Go to the App Sto... ⇲

Freezing issue

Mojo On The Go! freezes after login

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Mojo On The Go!, and tap on it. If there's an option to 'Offload App', d... ⇲

Slow issue

Slow performance

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure there is enough space for the a... ⇲

UI issue

Poor user interface on iPad

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the settings to see if it improves the app's appearance. 2. Us... ⇲

Compatibility issue

Incompatibility with iPad Safari

Fix: 1. Use a different browser: If Mojo On The Go! is not compatible with Safari on iPad, try using another browser like Chrome or Firefox to ac... ⇲

Integration issues with IDX or MLS

Fix: 1. Check integration settings: Go to the app settings and ensure that the IDX or MLS integration options are correctly configured with your... ⇲

Network issue

Connection loss during calls

Fix: 1. Check your network connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue p... ⇲

Bugs issue

Power dialing feature is ineffective

Fix: 1. Check app settings: Go to the app settings and ensure that the power dialing feature is enabled and configured correctly. 2. Restart the... ⇲

Audio issue

Elevator music with no connection

Fix: 1. Check your network connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue p... ⇲