fix problems on GrillEye [iphone]

—— Run into issues on GrillEye? Get help pending when official support gets back to you!

GrillEye

Info:

company: G&C Ltd.

: http://www.grilleye.com

: www.grilleye.com

Chat with our AI-based GrillEye Support

🛠️ Common GrillEye Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poor scaling on historical graphs

Fix: Try zooming in and out on the historical graphs using pinch gestures. This can help you get a better view of the data points. If the app all... ⇲

Charting capabilities reset when out of Bluetooth range

Fix: Ensure that your iPhone stays within Bluetooth range of the GrillEye thermometer. If you need to move away, consider using a Bluetooth exten... ⇲

Compatibility issue

Limited compatibility with Apple Watch

Fix: Check if there are any updates available for the GrillEye app on your iPhone that may improve compatibility with the Apple Watch. Go to the... ⇲

UI issue

GrillEye not optimized for modern iPhone resolutions

Fix: Check for any updates to the GrillEye app in the App Store, as developers often release updates to improve compatibility with newer devices.... ⇲

Display on thermometer is inadequate

Fix: Check if the thermometer has any firmware updates available. Sometimes, manufacturers release updates that improve display quality or functi... ⇲

Account issue

Only one user can monitor the thermometer at a time

Fix: Consider using a shared device approach where one person monitors the thermometer while others can view the data through a shared screen or... ⇲

Bugs issue

Graphs only work intermittently

Fix: Ensure that your iPhone's Bluetooth is functioning properly. Restart your iPhone and the GrillEye thermometer to reset the connection, which... ⇲

Notifications issue

Lack of persistent notifications on home screen

Fix: Go to your iPhone's Settings > Notifications > GrillEye and ensure that notifications are enabled. You can customize how notifications appea... ⇲