fix problems on Story Color [iphone]

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—— Run into issues on Story Color? Get help pending when official support gets back to you!

Story Color: Paint by Number
Info:
company: POMELO TECH
: http://paintcolorstudios.com
: paintcolorstudios.com
Chat with our AI-based Story Color Support
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Bugs issue

Bugs causing pictures not to load

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen (or double-tapping the home button) and then reopeni... ⇲
 
Glitches issue

Glitches leading to loss of saved work

Fix: Regularly save your progress by using any available save feature within the app. If the app has a cloud save option, enable it to back up yo... ⇲
 
Customization issue

Canvas size too small for coloring

Fix: Check if there are options in the app settings to adjust the canvas size or zoom level. Some apps allow you to pinch to zoom for a better co... ⇲
 
Ads issue

Ads appearing during coloring

Fix: Look for an option in the app settings to disable ads or reduce their frequency. Some apps may have a toggle for this feature. OR Try pla... ⇲

Inconsistent user experience due to ads

Fix: Try to establish a routine for when you play the game, such as during downtime when you can tolerate ads. This can help you manage your expe... ⇲

Limited hints available without watching ads

Fix: Familiarize yourself with the game mechanics to improve your skills, which may reduce your reliance on hints. Practice can help you become m... ⇲

Ads causing frustration and reducing enjoyment

Fix: Set specific times for playing the game when you can focus and enjoy it without distractions. This can help you manage your frustration with... ⇲
 
Saving issue

Difficulty saving completed artwork

Fix: Ensure that you are following the correct procedure to save your artwork. Look for a 'Save' or 'Export' button within the app and follow the... ⇲
 
Security issue

Stolen or unlicensed artwork

Fix: Be cautious about the artwork you choose to color. If you notice any content that seems unlicensed, avoid using it and report it through the... ⇲
 
Payments issue

Lack of option to pay a one-time fee to remove ads

Fix: Check the app store description for any mention of a premium version or in-app purchase options that may allow ad removal. Sometimes these o... ⇲
 
Privacy issue

Inappropriate themes and images

Fix: Review the app's content settings to see if there are options to filter out certain themes or images. Adjust these settings to create a more... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.5%

Bad experience
3.6%

Neutral
2.9%

~ from our NLP analysis of 22,093 combined software ratings.

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 Private Data Story Color collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Subscribe Premium Weekly: $9.99 No ads, 5 Hints per day, Unlock all pics
  2. Subscribe Premium Monthly: $14.99 No ads, Free Hints, Unlock all pics
  3. Subscribe Premium Yearly: $69.99 No ads, Free Hints, Unlock all pics
  4. Beginner's Pack: $1.99 Get 900 Gems, 12 Hints.
  5. Unlimited Hints: $10.99 No limited Hints
  6. 3750 Gems: $9.99 Use gems to unlock VIP pictures.
  7. Christmas Gem Pack: $1.99 Get 900 Gems, 12 Hints and Christmas skin.
  8. Subscribe Premium Yearly: $69.99 No ads, Free Hints and Gems, Unlock all pics