fix problems on Ulala [iphone]

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—— Run into issues on Ulala? Get help pending when official support gets back to you!

Ulala: Idle Adventure
Info:
company: X.D. Global
: https://www.facebook.com/PlayUlala/
Chat with our AI-based Ulala Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

No option to delete characters

Fix: 1. Check game settings: Look for any options in the game settings or account management section that may allow you to delete or manage chara... ⇲
 
Messages issue

Chat feature is toxic

Fix: 1. Mute or block players: Use the mute or block feature to avoid toxic players. This can usually be done by tapping on their username in cha... ⇲

Limited character chat length

Fix: 1. Use abbreviations: To convey your message within the character limit, use common abbreviations or shorthand to express your thoughts more... ⇲
 
Gameplay issue

In-game currency confusion

Fix: 1. Review the in-game currency guide: Check the game’s help section or FAQ for explanations of different currencies and their uses. This can... ⇲

Difficulty spikes in events

Fix: 1. Team up with friends: Form a team with friends or other players to tackle difficult events together, as teamwork can make challenges easi... ⇲

Complicated tutorial for new players

Fix: 1. Look for online guides: Search for beginner guides or video tutorials on platforms like YouTube that can simplify the tutorial process an... ⇲

Inability to progress without team cooperation

Fix: 1. Join a guild or team: Actively seek out a guild or team that can help you progress through cooperative gameplay, as many events may requi... ⇲
 
Glitches issue

Glitches with purchased items

Fix: 1. Restart the app: Close the app completely and restart it to see if the purchased items appear correctly after a refresh. OR 2. Recheck... ⇲
 
Slow issue

Slow chat cooldown

Fix: 1. Be patient: Understand that the cooldown is a game mechanic to prevent spam. Use this time to plan your next message or engage in other g... ⇲
 
Payments issue

Pay-to-win mechanics

Fix: 1. Focus on free strategies: Research and implement strategies that maximize your progress without spending money, such as daily quests and... ⇲

Overwhelming focus on monetization

Fix: 1. Set a budget: If you choose to spend, set a strict budget for in-game purchases to avoid overspending and focus on enjoying the game with... ⇲
 
Network issue

Server issues during peak times

Fix: 1. Play during off-peak hours: Try to play the game during times when fewer players are online, which can reduce server strain and improve c... ⇲
 
UI issue

Frustrating character switching process

Fix: 1. Familiarize yourself with controls: Spend time learning the character switching controls and practice them in a safe environment to impro... ⇲
 
Updates issue

Lack of updates to costume store

Fix: 1. Check for updates regularly: Keep an eye on the game’s update notes or community announcements for any news regarding costume store updat... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.1%

Bad experience
2.8%

Neutral
2.1%

~ from our NLP analysis of 44,511 combined software ratings.

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 Private Data Ulala collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Pearlx60: $0.99 Purchase to receive Pearlx60
  2. Pearlx300: $4.99 Purchase to receive Pearlx300
  3. Pearlx1200: $19.99 Purchase to receive Pearlx1200
  4. Monthly Pass(30 days): $4.99 Gain Pearlx300. Pearlx80 last for 30 days.
  5. Pearlx600: $9.99 Purchase to receive Pearlx600
  6. Pearl Blessing(30 days): $4.99 Gain Pearlx300. Pearlx80 last for 30 days.
  7. Season Pass(90 days): $12.99 Gains Pearlx900. Pearlx80 last for 90 days.
  8. Pearlx6000: $99.99 Purchase to receive Pearlx6000
  9. Pearl Treasure(30 days): $4.99 Gain Pearlx300. Pearlx80 last for 30 days.
  10. Deluxe Pass: $14.99 Purchase to obtain Deluxe Pass