fix problems on Harvard Van [iphone]

—— Run into issues on Harvard Van? Get help pending when official support gets back to you!

Harvard Van

Info:

company: Via Transportation, Inc.

: http://www.transportation.harvard.edu/shuttle-van-services

Chat with our AI-based Harvard Van Support

🛠️ Common Harvard Van Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Harvard Van is buggy after redesign

Fix: 1. Restart the App: Close the Harvard Van app completely and restart it. This can help clear temporary glitches. To do this, double-tap the... ⇲

inaccurate ETAs when booking

Fix: 1. Check Location Services: Ensure that location services are enabled for the Harvard Van app. Go to Settings > Privacy & Security > Locatio... ⇲

Glitches issue

map glitches and slow updates

Fix: 1. Clear Cache: Sometimes, clearing the app's cache can help with map glitches. Go to Settings > General > iPhone Storage, find the Harvard... ⇲

Bugs issue

shuttle arrival times are unreliable

Fix: 1. Check for Real-Time Updates: Make sure you are viewing real-time shuttle updates within the app. Look for a 'Live Map' or 'Current Shuttl... ⇲

Slow issue

long wait times for shuttles

Fix: 1. Plan Ahead: If possible, check the shuttle schedule in advance and plan your trips during peak hours when shuttles are more frequent. Thi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.1%

Bad experience

8.9%

Neutral

0.0%

~ from our NLP analysis of 101 combined software ratings.

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Private Data Harvard Van collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics