fix problems on Birthday Countdown ‎ [iphone]

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—— Run into issues on Birthday Countdown ‎? Get help pending when official support gets back to you!

Birthday Countdown ‎
Info:
company: Sevenlogics, Inc.
: https://www.sunflowr.com/contact/
: www.sunflowr.com
Chat with our AI-based Birthday Countdown ‎ Support
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Audio issue

Music plays unexpectedly

Fix: Check the app settings for any music playback options. There may be a setting that allows you to disable background music or set it to play... ⇲
 
Customization issue

Cannot change default name

Fix: Look for a settings or preferences section within the app where you can customize default names. If this option is not available, try deleti... ⇲

Limit on background pictures

Fix: Check if there is an option to purchase additional background pictures or if there are any updates that may include new backgrounds. Sometim... ⇲

Limited customization options for celebrations

Fix: Explore all settings and options within the app to ensure you are utilizing all available customization features. Sometimes, options are hid... ⇲
 
Glitches issue

Glitches when adding birthdays

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and glitches. Check the App Store for any available updates... ⇲
 
UI issue

Difficult to delete birthdays

Fix: Try swiping left on the birthday entry in the list to reveal a delete option. If this does not work, check the app's settings for a manage b... ⇲
 
Loading issue

Widget loading issues on iOS 10

Fix: Check if the app is compatible with iOS 10. If it is, try removing the widget and re-adding it to your home screen. This can sometimes resol... ⇲
 
Ads issue

Frequent ads disrupt user experience

Fix: Look for an option within the app to purchase an ad-free version or subscription. This can significantly improve your experience by removing... ⇲

Birthday Countdown ‎ prompts for ratings too often

Fix: Look for an option in the app settings to disable rating prompts. Some apps allow you to opt-out of these notifications. OR If there is n... ⇲
 
Settings issue

Cut-off limit for added birthdays

Fix: Check the app's documentation or help section to see if there is a way to increase the limit or if there are any settings related to managin... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.7%

Bad experience
9.2%

Neutral
4.1%

~ from our NLP analysis of 2,059 combined software ratings.

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 Private Data Birthday Countdown ‎ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Premium: $3.99 Frames, Slideshow, Ad Banner Removal
  2. Countdown Premium Yearly: $12.99 Widgets, slideshow mode, and no ads.
  3. Countdown Premium 3 Months: $4.99 Widgets, slideshow mode, and no ads.
  4. Premium Background I: $0.99 Premium Background I