fix problems on 快影 [iphone]

—— Run into issues on 快影? Get help pending when official support gets back to you!

快影

Info:

company: Beijing Kwai Technology Co., Ltd.

: http://www.kuaishou.com/

Chat with our AI-based 快影 Support

🛠️ Common 快影 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

快影 freezes frequently

Fix: 1. Restart the App: Close the 快影 app completely by swiping it away from the app switcher. Then, reopen the app to see if the freezing issu... ⇲

Cannot change language to English

Fix: 1. Change Device Language: Go to Settings > General > Language & Region. Change the iPhone language to English. Restart the app to see if it... ⇲

Issues with logging in after payment

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resol... ⇲

Search issue

Inability to search for music in new version

Fix: 1. Explore Music Library: Check if the music search feature has been relocated in the new version. Look through the app’s menus or settings... ⇲

Updates issue

Limited music options

Fix: 1. Explore Other Music Apps: Use other music apps like Spotify or Apple Music to find more music options. You can download tracks and import... ⇲

Recent updates made it harder to use

Fix: 1. Familiarize with New Features: Take time to explore the new layout and features introduced in the latest update. Look for any tutorials o... ⇲

Permissions issue

Cannot access studio templates

Fix: 1. Check for Updates: Ensure that you have the latest version of 快影, as updates may restore access to studio templates. 2. Explore App Men... ⇲

Customization issue

Automatic captions only in Chinese

Fix: 1. Check Language Settings: Ensure that your device language is set to English. This may influence the language of automatic captions. 2. Ma... ⇲

Lack of motion blur and smooth slow motion features

Fix: 1. Explore App Settings: Check if there are any settings within 快影 that allow you to adjust video effects, including motion blur and slow... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.2%

Bad experience

1.5%

Neutral

1.3%

~ from our NLP analysis of 9,605 combined software ratings.

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Private Data 快影 collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Search History
- Diagnostics

Cost of Subscriptions

快影会员连续包月: $2.99 快影-创作有趣的视频
快影会员连续包月: $1.99 快影-创作有趣的视频
快影会员连续包年: $12.99 快影-创作有趣的视频
会员包月: $0.99 按月订阅，获取特权能力
快影会员一个月: $3.99 快影-创作有趣的视频
快影积分付费-3元: $0.99 快影-创作有趣的视频
快影灵感值付费-10元: $0.99 快影-创作有趣的视频
快影会员连续包年: $19.99 快影-创作有趣的视频
模板草稿付费-1元: $0.99 快影-创作有趣的视频
会员包年: $10.49 按月订阅，获取特权能力