fix problems on Documents [iphone]

—— Run into issues on Documents? Get help pending when official support gets back to you!

Documents - Create & Edit

Info:

company: Normal Vector

: https://www.normalv.com/contact-us.html

: www.normalv.com

Chat with our AI-based Documents Support

🛠️ Common Documents Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Documents freezes while watching stream

Fix: 1. Close other apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps. S... ⇲

slow loading times

Fix: 1. Clear cache: Go to the app settings and look for an option to clear cache or temporary files. This can help improve loading times by remo... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of the Documents app. Go to the App Store, tap on your profile icon, and check fo... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download files for offline use: Before going offline, open the Documents app and navigate to the files you want to access. Tap on the fil... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the app's official website or user forums for FAQs, troubleshooting guides, and community support. Many c... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Documents and ensure that notifications are enabled. Adjust the alert style... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app's interface. Look for tutorials or guides within the app that explain how... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app settings thoroughly to see if there are any hidden customization options that can be adjusted to sui... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for the Documents app to reduce battery usag... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the Documents app. This information can usually be found... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.1%

Bad experience

14.6%

Neutral

1.2%

~ from our NLP analysis of 82 combined software ratings.

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Private Data Documents collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers

Cost of Subscriptions

Documents DOCX Pro Weekly: $6.99 Documents DOCX Pro Weekly
DOCX Yearly With 3-DaysTrail: $39.99 Documents DOCX Pro Yearly With 3-Days Trail
Documents DOCX Pro Monthly: $12.99 Documents DOCX Pro Monthly
Documents DOCX Pro Yearly: $39.99 Documents DOCX Pro Yearly