fix problems on Zeera [iphone]

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—— Run into issues on Zeera? Get help pending when official support gets back to you!

Zeera: Mental Health
Info:
company: Real Collaborative Inc.
: http://www.zeera.com
: www.zeera.com
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Account issue

Inability to create an account in-app

Fix: 1. Check your internet connection: Ensure you have a stable internet connection while trying to create an account. A weak connection can pre... ⇲

Zeera does not recognize existing users

Fix: 1. Check login credentials: Ensure you are entering the correct email and password. If you’ve forgotten your password, use the 'Forgot Passw... ⇲
 
UI issue

Poor navigation for journaling

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its navigation better. Look for tutorials or he... ⇲

Difficulties with questionnaire display

Fix: 1. Rotate your device: Sometimes, rotating your device can help with display issues. Try switching between portrait and landscape modes to s... ⇲

No landscape mode for typing reflections

Fix: 1. Check app settings: Look in the app settings to see if there is an option to enable landscape mode. Some apps have this feature hidden in... ⇲
 
Updates issue

Limited content after removal of pathways

Fix: 1. Explore all available sections: Check if there are other sections or categories within the app that might have content you haven't explor... ⇲
 
Audio issue

Short audio clips lack depth

Fix: 1. Provide feedback: Use any in-app feedback options to suggest longer or more in-depth audio content. User feedback can sometimes lead to i... ⇲
 
Crashes issue

Zeera closes unexpectedly during sessions

Fix: 1. Restart your iPhone: A simple restart can often resolve unexpected app closures. Press and hold the power button, slide to power off, the... ⇲
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 what users are saying
Good experience
79.7%

Bad experience
17.3%

Neutral
3.0%

~ from our NLP analysis of 231 combined software ratings.

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 Private Data Zeera collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Membership - Monthly: $23.99 Full access to content and features
  2. Membership - Yearly: $244.99 Full access to content and features