—— Run into issues on YMCA360? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are logged into your account before selecting multiple locations. If you are logged in and the issue persists, try clearing... ⇲
Fix: Instructors should ensure they have the correct permissions set in their profiles. Go to your profile settings and check if you have opted i... ⇲
Fix: Check if the app has the necessary permissions to access your device's features. Go to Settings > YMCA360 and ensure that all permissions ar... ⇲
Fix: Use the search function within the app to quickly find the location you want. Tap on the search icon and enter the name of the location to n... ⇲
Fix: Check your device's date and time settings to ensure they are set correctly. Go to Settings > General > Date & Time and enable 'Set Automati... ⇲
Fix: As a workaround, take a screenshot of your pass and save it to your Photos. You can access it quickly when needed, although this is not as c... ⇲
Fix: Try rotating your tablet to landscape mode. Some apps automatically adjust their layout based on the orientation of the device. OR If the... ⇲
Fix: Check the app settings to see if there is an option to open links within the app. If not, this may be a limitation of the app itself. OR... ⇲
Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the loading issues persist. OR Clea... ⇲
Fix: Check if you are logged into the correct account that has permission to edit locations. If not, log in with the appropriate account. OR I... ⇲
Fix: Ensure you are connected to the internet when making changes to your profile. If you are offline, changes may not save. OR After making c... ⇲
Fix: Try manually selecting your preferred location each time you search. This may be a temporary workaround until the app is updated. OR Chec... ⇲
Fix: Use the filter options to narrow down your search to specific classes or times, which can make it easier to view multiple classes at once.... ⇲
Fix: Look for a settings option to customize your feed or hide certain types of content. This can help declutter the interface. OR If customiz... ⇲
Fix: Try registering for classes one at a time to avoid confusion. Make sure to confirm each registration before moving on to the next. OR Che... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to login issues. OR Try resetting your password... ⇲
Fix: Try using the search function to quickly find the class you want instead of scrolling through the interface. OR Consider using a differen... ⇲
Fix: Log out of the app and log back in to refresh your session, which may resolve the bug. OR If the issue persists, try uninstalling and rei... ⇲
Fix: Use the iPhone version of the app on your iPad. It may not be optimized for the larger screen, but it should still function. OR Consider... ⇲
Fix: Utilize the search bar to quickly locate classes by name or type, which can save time and effort. OR Familiarize yourself with the app's... ⇲
Fix: Check if there is a 'Favorites' or 'Saved' section in the app where your previously favorited classes might be stored. OR If you cannot f... ⇲
Fix: Create a personal schedule using a calendar app to keep track of classes across different locations, which can help you stay organized. OR... ⇲
Fix: Check if there is an option in the app settings to display the barcode on the home screen or splash screen. OR As a workaround, take a sc... ⇲
Fix: Try refreshing the app by pulling down on the schedule page to see if the new gym's classes appear. OR Check if you need to manually add... ⇲
Fix: Consider adjusting the text size in your iPhone settings to make the app easier to read. Go to Settings > Display & Brightness > Text Size.... ⇲
Fix: Double-check the date before confirming your reservation to ensure it is correct. OR If this issue persists, try logging out and back in... ⇲
Fix: Provide feedback through the app's feedback feature to express your concerns about the UI design. OR Try using the app in landscape mode... ⇲
Fix: Check the app settings to see if there is an option to link fitness devices. If not, this may be a limitation of the app. OR As a workaro... ⇲
Fix: As a temporary solution, take a screenshot of your membership pass and save it in your Photos for easy access. OR Check for any app updat... ⇲
Fix: Log out of the app and log back in to reset the check-in preferences. OR Check your profile settings to ensure that your current family m... ⇲
Fix: Try to replicate the issue on a different device or after clearing the app's cache to see if it persists. OR Keep the app updated, as dev... ⇲