fix problems on Load One Driver [iphone]

—— Run into issues on Load One Driver? Get help pending when official support gets back to you!

Load One Driver

Info:

company: Load One, LLC

: https://app.load1.com/lod

: www.load1.com

Chat with our AI-based Load One Driver Support

🛠️ Common Load One Driver Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Paperwork uploads sometimes do not register

Fix: Ensure that you have a stable internet connection when uploading paperwork. If the connection is weak, try switching to a different Wi-Fi ne... ⇲

Home Screen phone numbers do not always display

Fix: Check your app settings to ensure that the option to display phone numbers is enabled. Go to Settings within the app and look for any toggle... ⇲

Syncing issue

Load Map green dots do not update regularly

Fix: Ensure that location services are enabled for the Load One Driver app. Go to your iPhone's Settings > Privacy > Location Services, and make... ⇲

Scanned BOLs do not consistently save

Fix: Ensure that you are allowing the app to access your device's storage. Go to Settings > Privacy > Photos and check if Load One Driver has per... ⇲

UI issue

Inspection information is confusing between Qualcomm and app

Fix: To clarify inspection information, create a checklist or a reference guide that outlines the key differences between the Qualcomm system and... ⇲

Red dots do not accurately represent load availability

Fix: Check if there are any filters applied in the Load Map that may be affecting the visibility of load availability. Clear any filters and refr... ⇲

Planned trip information is insufficient

Fix: If the planned trip information lacks details, try accessing the trip details from a different section of the app, such as the 'Trips' or 'H... ⇲

Customization issue

No distinction between local and OTR drivers

Fix: Check the app settings to see if there is an option to filter or categorize drivers based on their type (local vs. OTR). If such an option e... ⇲

Bugs issue

Offered quotes disappear after acceptance or decline

Fix: After accepting or declining a quote, take a screenshot of the quote details for your records. This way, you have a reference even if the qu... ⇲

Slow issue

Load One Driver lags during load acceptance process

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom of the... ⇲

Slow load information updates

Fix: Check your internet connection to ensure it is stable and fast. If you are on Wi-Fi, try switching to mobile data or vice versa to see if th... ⇲

Login issues reported

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.9%

Bad experience

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Neutral

4.0%

~ from our NLP analysis of 99 combined software ratings.

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Private Data Load One Driver collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics