fix problems on Elmenus [iphone]

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—— Run into issues on Elmenus? Get help pending when official support gets back to you!

elmenus
Info:
company: elmenus
: http://www.elmenus.com/about
: www.elmenus.com
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Support issue

Poor customer service response

Fix: 1. Use the in-app support feature to submit your queries. Be clear and concise in your message. 2. If you do not receive a timely response,... ⇲

Rude delivery personnel

Fix: 1. If you encounter rude behavior, document the incident with details such as time, location, and the delivery person's name if available.... ⇲

Unresponsive support feature

Fix: 1. Try restarting the app to see if the support feature becomes responsive. 2. If it remains unresponsive, check for app updates in the App... ⇲
 
Bugs issue

Technical issues with order placement

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart your iPhone to clear any tempora... ⇲

Inaccurate order tracking

Fix: 1. Refresh the app by pulling down on the order tracking screen to update the status. 2. If the tracking is still inaccurate, check the res... ⇲

Frequent bugs requiring app reinstallation

Fix: 1. Regularly update the app to the latest version to minimize bugs. 2. Clear the app cache by going to Settings > General > iPhone Storage... ⇲

Food quality issues upon delivery

Fix: 1. Document the food quality issues with photos and details of your order. 2. Report the issue through the app's support feature to ensure... ⇲
 
UI issue

elmenus interface is slow and messy

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > elmenus > Offload App. This will help improve performance. 2. Rest... ⇲
 
Search issue

Difficulty in finding delivery address

Fix: 1. Ensure your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure elmenus is set to 'Whil... ⇲
 
Customization issue

No option to schedule delivery

Fix: 1. Check if the app has a 'Schedule Delivery' feature in the order section. If not, consider placing your order at a time that aligns with y... ⇲

Limited restaurant delivery options

Fix: 1. Explore different areas within the app to find more restaurant options. 2. Consider using the app during peak meal times when more resta... ⇲
 
Account issue

Inability to deactivate account

Fix: 1. Check the app settings for an option to deactivate or delete your account. This is often found under 'Account Settings' or 'Privacy'. 2.... ⇲
 
Payments issue

Payment discrepancies between app and delivery

Fix: 1. Double-check the payment details in the app before confirming your order to ensure accuracy. 2. If discrepancies occur, document the det... ⇲
 
Notifications issue

Lack of communication regarding order issues

Fix: 1. Use the in-app support feature to report any issues with your order immediately. 2. Follow up on your report if you do not receive a res... ⇲
 
Compatibility issue

elmenus does not support newer iPhone versions

Fix: 1. Check for app updates in the App Store to ensure you have the latest version that may support newer iPhone models. 2. If the app is not... ⇲
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 what users are saying
Good experience
87.6%

Bad experience
9.6%

Neutral
2.8%

~ from our NLP analysis of 12,371 combined software ratings.

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 Private Data elmenus collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics