fix problems on NeoFinder [iphone]

—— Run into issues on NeoFinder? Get help pending when official support gets back to you!

NeoFinder

Info:

company: Norbert Doerner

: https://www.wfs-apps.de/2/support/neofinder-ios-support.html

: www.wfs-apps.de

Chat with our AI-based NeoFinder Support

🛠️ Common NeoFinder Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

NeoFinder opens blank on iPhone

Fix: 1. Force close the NeoFinder app: Double-tap the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to... ⇲

Limited search capabilities

Fix: 1. Use specific keywords: When searching, try to use more specific terms or phrases that are likely to be in the file names or metadata. 2.... ⇲

Customization issue

Cannot add notes, tags, or albums on iOS

Fix: 1. Use the Mac version: Since the iOS app has limitations, consider using the Mac version of NeoFinder to add notes, tags, or albums. 2. Cre... ⇲

Compatibility issue

Requires Mac for functionality

Fix: 1. Sync with Mac: Ensure that you have the Mac version of NeoFinder installed and that your iPhone is synced with it. This will allow you to... ⇲

iOS app functionality diminished after Mac OS updates

Fix: 1. Reinstall the app: Sometimes, reinstalling the app can resolve compatibility issues. Delete NeoFinder from your iPhone and reinstall it f... ⇲

Support issue

No response from developer

Fix: 1. Check for updates: Regularly check the App Store for updates to NeoFinder, as developers may release fixes or improvements. 2. Explore co... ⇲

Syncing issue

Inflexible Dropbox folder integration

Fix: 1. Manually manage files: Instead of relying on the app for Dropbox integration, manually download files from Dropbox to your iPhone and the... ⇲

Cannot point to specific Dropbox folder

Fix: 1. Organize Dropbox: Create a specific folder in Dropbox for files you want to access through NeoFinder, and ensure that you are syncing tha... ⇲

Does not see any folders or files in Dropbox

Fix: 1. Check Dropbox permissions: Ensure that NeoFinder has the necessary permissions to access your Dropbox account. Go to your Dropbox setting... ⇲