—— Run into issues on Wound Measurement? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the app in a well-lit environment to improve the camera's ability to capture accurate measurements. Try to keep th... ⇲
Fix: Try adjusting the font size or display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size or enable bol... ⇲
Fix: Try repositioning the labels by tapping and dragging them to a different location on the screen. This may allow you to move them out of the... ⇲
Fix: Check if there is a 'clear' or 'reset' option within the app that allows you to remove the measurement dots after you have completed your ca... ⇲
Fix: Double-check the app's user manual or help section to see if there is a specific order that the app expects for measurements. Follow the ins... ⇲
Fix: Ensure that you are following the correct procedure for taking measurements as outlined in the app's user manual or help section. Sometimes,... ⇲
Fix: Look for a notes or comments section within the app where you can add additional information about the measurements. This may be located in... ⇲
Fix: Manually note the date and time when you take measurements and add this information to your records in a separate note-taking app or documen... ⇲
Fix: Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and make sure the Wound Measurement app is enabl... ⇲
Fix: Check if the app has a gallery or history feature that allows you to view previous measurements or images. This may be found in the main men... ⇲
Fix: Ensure that your device meets the app's minimum system requirements. Check the app's page in the App Store for this information. OR Try c... ⇲
Fix: Make sure that all devices are running the latest version of the app. Go to the App Store and check for updates on each device. OR If the... ⇲
Fix: Check the App Store's refund policy. If the app is not functioning as advertised, you may be eligible for a refund. Go to your purchase hist... ⇲
Fix: Try closing other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on n... ⇲