fix problems on Fraⅹ [iphone]

—— Run into issues on Fraⅹ? Get help pending when official support gets back to you!

Fraⅹ

Info:

company: Iter9, LLC

: http://fract.al/support

: fract.al

Chat with our AI-based Fraⅹ Support

🛠️ Common Fraⅹ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lower resolution after update

Fix: Check the app settings to see if there is an option to adjust the video resolution. Go to the app's settings menu, look for 'Video Quality'... ⇲

Poor video playback quality

Fix: Check your internet connection. If you are using Wi-Fi, try switching to a different network or resetting your router. If you are on mobile... ⇲

Customization issue

No GIF option

Fix: Check for any updates to the app. Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available for F... ⇲

Screen issue

Inability to disable phone screen dimming

Fix: Adjust your iPhone's auto-lock settings. Go to 'Settings' > 'Display & Brightness' > 'Auto-Lock' and set it to 'Never' while using the app.... ⇲

UI issue

Menu button overlaps save button on iPhone X

Fix: Try rotating your device to landscape mode. This may adjust the layout and prevent the overlap of buttons. If the issue persists, check for... ⇲

Compatibility issue

Fraⅹ shows as unavailable in some regions

Fix: Change your App Store region. Go to 'Settings' > 'Your Name' > 'Media & Purchases' > 'View Account' > 'Country/Region' and select a differen... ⇲

Updates issue

Previous purchase not recognized after update

Fix: Log out and log back into your App Store account. Go to 'Settings' > 'Your Name' > 'Media & Purchases', tap on 'Sign Out', and then sign bac... ⇲

Battery issue

Temperature warning screen after prolonged use

Fix: Limit the usage of the app in high-temperature environments. If you notice the warning, take a break from using the app and allow your devic... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.5%

Bad experience

9.8%

Neutral

3.7%

~ from our NLP analysis of 215 combined software ratings.

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Private Data Fraⅹ collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.

Cost of Subscriptions

Frax Pro Upgrade: $4.99 Pro user upgrade. Unlocks the Design mode which allows fine control over all 81 parameters, the Shape mode to change shape of the fractal, 150 new factory presets, additional gestures and ultra-high resolution Frax Cloud rendering.
Pack of 1000 Cloud Credits: $9.99 1000 render credits for creating high-resolution renders from the app using the Frax Cloud.
Pack of 240 Cloud Credits: $5.99 240 render credits for creating high-resolution renders from the app using the Frax Cloud.
Pack of 80 Cloud Credits: $2.99 80 render credits for creating high-resolution renders from the app using the Frax Cloud.
Pack of 20 Cloud Credits: $0.99 20 render credits for creating high-resolution renders from the app using the Frax Cloud.