fix problems on One Community [iphone]

—— Run into issues on One Community ? Get help pending when official support gets back to you!

One Community Mobile Banking

Info:

company: One Community Federal Credit Union

: http://www.onecommunityfcu.org/about/contact.asp

: www.onecommunityfcu.org

Chat with our AI-based One Community Support

🛠️ Common One Community Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Doesn't stay logged in

Fix: Check your device settings to ensure that the app is allowed to run in the background. Go to Settings > One Community Mobile Banking > Backg... ⇲

Logs out during transactions

Fix: Ensure that your internet connection is stable. A weak connection can cause the app to log you out. Switch between Wi-Fi and cellular data t... ⇲

Requires password to re-enter

Fix: Adjust your app settings if available. Some banking apps have security settings that require re-authentication after a certain period. Look... ⇲

Cannot log all the way out

Fix: Try force quitting the app. Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps,... ⇲

Crashes issue

Incessant crashing

Fix: Update your iOS to the latest version. Go to Settings > General > Software Update and install any available updates. Compatibility issues ca... ⇲

Support issue

Dead link to report a problem

Fix: Try accessing the support page through a web browser instead of the app. Search for One Community Mobile Banking support online to find alte... ⇲

Account issue

Limited to one account login

Fix: If the app does not support multiple accounts, consider using a password manager to store your login details for easy switching between acco... ⇲

No option to access multiple accounts

Fix: Use the web version of the banking service if available. Many banks offer a full-featured website that may allow you to manage multiple acco... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.3%

Bad experience

3.8%

Neutral

2.9%

~ from our NLP analysis of 240 combined software ratings.

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Private Data One Community collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics