fix problems on Ten Match [iphone]

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—— Run into issues on Ten Match? Get help pending when official support gets back to you!

Ten Match - Number Puzzle
Info:
company: Microjoy Games Limited
: https://microjoygame.com/
: microjoygame.com
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Ads issue

Ads stall and prevent returning to game

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Reopen the app to see if the issue persi... ⇲

Incorrect ad removal price

Fix: Double-check the in-app purchase section to ensure you are selecting the correct option for ad removal. Sometimes, prices may vary based on... ⇲

Frequent ads disrupt gameplay

Fix: Look for an option in the app settings to adjust the frequency of ads or to enable a 'silent mode' that may reduce interruptions during game... ⇲

Difficulty closing ads

Fix: Try tapping the 'X' button or the close button multiple times, as sometimes it may be unresponsive due to lag. If that fails, force close th... ⇲

Excessive pop-ups and distractions

Fix: Check the app settings for any options to reduce pop-ups or notifications. Some games allow you to customize your experience to minimize dis... ⇲

Paid ad removal not effective

Fix: Ensure that the purchase was completed successfully by checking your purchase history in the App Store. If it shows as purchased, try restar... ⇲
 
UI issue

Typographical error in score summary

Fix: Take a screenshot of the error and note the details. Restart the app to see if the error persists after a refresh. OR If the error contin... ⇲
 
Crashes issue

Game crashes and resets progress

Fix: Ensure your iOS is updated to the latest version by going to Settings > General > Software Update. An outdated OS can cause compatibility is... ⇲
 
Support issue

Hard to contact support

Fix: Check the app's settings or help section for any listed support email or contact form. Sometimes, support options are hidden in the app's me... ⇲
 
Customization issue

Lack of speed level option

Fix: Explore the game settings to see if there are any hidden options or modes that allow you to adjust the speed of gameplay. OR Consider pro... ⇲
 
Gameplay issue

Easy levels not challenging

Fix: Try to increase the difficulty by playing in a timed mode or by setting personal challenges, such as completing levels with fewer moves. O... ⇲
 
Bugs issue

Incorrect game completion detection

Fix: Restart the app and check if the completion status updates correctly after a refresh. Sometimes, a simple restart can fix detection issues.... ⇲
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 what users are saying
Good experience
91.1%

Neutral
7.3%

Bad experience
1.6%

~ from our NLP analysis of 2,077 combined software ratings.

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Ten Match Master
Add to 10 Plus: Number Game

 Private Data Ten Match collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove Ads: $5.99 Remove Ads
  2. Hint 3: $5.99 Hint 3
  3. Hint 2: $2.99 Hint 2
  4. Hint 1: $0.99 Hint 1
  5. Undo 2: $2.99 Undo 2
  6. Undo 1: $0.99 Undo 1
  7. Undo 3: $5.99 Undo 3
  8. Bomb 3: $5.99 Bomb 3
  9. Bomb 2: $2.99 Bomb 2
  10. Bomb 1: $0.99 Bomb 1