fix problems on Video Pencil [iphone]

—— Run into issues on Video Pencil? Get help pending when official support gets back to you!

Video Pencil

Info:

company: Good To Hear

: https://squares.tv/videopencil

: squares.tv

Chat with our AI-based Video Pencil Support

🛠️ Common Video Pencil Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

video progress bar not effective for longer videos

Fix: For longer videos, try using the scrubber tool more effectively. Instead of dragging the progress bar, tap on the bar to jump to specific po... ⇲

only able to jump back by 5 seconds

Fix: To work around the 5-second jump limitation, you can use the playback speed feature to slow down the video. This allows you to manually navi... ⇲

Crashes issue

Video Pencil crashes when enabling transparency over NDI

Fix: Check if your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. Sometimes, app... ⇲

requires uninstall and reinstall to fix crashes

Fix: Instead of uninstalling, try clearing the app's cache. Go to Settings > General > iPhone Storage, find Video Pencil, and select 'Offload App... ⇲

Video Pencil crashes repeatedly during filming

Fix: Before filming, close all other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer iPhones) an... ⇲

Network issue

difficulty connecting computer and iPad

Fix: Ensure both devices are on the same Wi-Fi network. This is crucial for a stable connection. You can check your Wi-Fi settings in the Setting... ⇲

Downloads issue

constant need to redownload the app

Fix: Check your device's storage. Go to Settings > General > iPhone Storage to see if you have enough space. If storage is low, consider deleting... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

71.4%

Bad experience

23.8%

Neutral

4.8%

~ from our NLP analysis of 63 combined software ratings.

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Private Data Video Pencil collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

Video Pencil Core: $39.99 All essential features • Remove watermark
Laser Pointer: $3.99 Point without drawing
Magic Wand: $3.99 Rainbow sparkles
Lifetime Updates: $99.99 Unlock all current and future features.
Action Replay: $19.99 Rewind live video