fix problems on OBD Auto Doctor [iphone]

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—— Run into issues on OBD Auto Doctor? Get help pending when official support gets back to you!

OBD Auto Doctor
Info:
company: Creosys
: https://www.obdautodoctor.com/help/
: www.obdautodoctor.com
Chat with our AI-based OBD Auto Doctor Support
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Crashes issue

OBD Auto Doctor restarts when switching to another app

Fix: Ensure that your iPhone is updated to the latest iOS version, as app stability can improve with updates. Go to Settings > General > Software... ⇲
 
Network issue

Frequent disconnections from OBDII adapter

Fix: Check the Bluetooth connection settings on your iPhone. Go to Settings > Bluetooth and ensure that the OBD-II adapter is connected. If it ke... ⇲

OBD Auto Doctor fails to connect after reinstalling

Fix: After reinstalling, ensure that you have granted all necessary permissions for the app to access Bluetooth and location services. Go to Sett... ⇲
 
UI issue

Difficult to use for non-technical users

Fix: Look for user guides or tutorials online that explain how to use the app in simple terms. YouTube can be a great resource for visual learner... ⇲

Lack of graphics in CarPlay mode

Fix: Check the app settings to see if there are options to enable graphics or visual displays in CarPlay mode. Sometimes, these settings can be t... ⇲
 
Payments issue

Limited free features

Fix: Explore the app thoroughly to ensure you are utilizing all available free features. Sometimes, features may be hidden or not immediately obv... ⇲

Requires subscription for basic functions

Fix: Evaluate whether the subscription is worth the cost based on your usage. If you find it too expensive, consider looking for alternative apps... ⇲

Refund policy is unclear and restrictive

Fix: Review the app's terms of service and refund policy carefully to understand your rights. Take screenshots of the policy for your records.... ⇲

No one-time upgrade option for Pro version

Fix: Research if there are any promotional offers or discounts for the subscription that may make it more affordable. OR Consider using the fr... ⇲

High subscription cost for limited features

Fix: Evaluate your actual needs and see if there are specific features you require. If not, stick with the free version or look for alternatives... ⇲
 
Compatibility issue

Connection issues with certain devices

Fix: Verify that your OBD-II adapter is compatible with your vehicle and the app. Check the manufacturer's website for compatibility lists. OR... ⇲

OBD Auto Doctor does not work with all vehicle brands

Fix: Check the app's compatibility list to ensure your vehicle brand is supported. If not, consider looking for apps that specifically mention co... ⇲

Inconsistent performance across devices

Fix: Check for any updates for the app on the App Store and ensure all devices are running the same version of the app. OR If possible, test t... ⇲
 
Support issue

Poor customer support

Fix: Look for community forums or user groups online where you can ask questions and get help from other users who may have experienced similar i... ⇲
 
Features issue

Inability to record and export sensor data

Fix: Look for any settings within the app that may allow you to enable data recording. Sometimes, this feature may be hidden in advanced settings... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.8%

Bad experience
10.0%

Neutral
4.2%

~ from our NLP analysis of 5,117 combined software ratings.

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 Private Data OBD Auto Doctor collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Monthly (legacy): $4.99 Legacy access for a month
  2. Yearly (legacy): $19.99 Legacy access for a year
  3. Premium, monthly: $4.99 Premium plan for a month
  4. Premium, annual: $29.99 Premium plan for a year
  5. Personal, monthly: $4.99 Personal plan for a month
  6. OBD Auto Doctor Pro: $26.99 Upgrade the free limited version to the enhanced and feature-rich Pro version.
  7. Personal, yearly: $19.99 Personal plan for a year
  8. Professional, monthly: $6.99 Professional plan for a month
  9. Professional, yearly: $29.99 Professional plan for a year