fix problems on Esri Support [iphone]

—— Run into issues on Esri Support? Get help pending when official support gets back to you!

Esri Support

Info:

company: ESRI

: https://support.esri.com

Chat with our AI-based Esri Support Support

🛠️ Common Esri Support Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing search function for technical articles

Fix: As a workaround, you can use a web browser to access the Esri Support website directly. Navigate to the technical articles section and use t... ⇲

No SAML login option for organizational accounts

Fix: Check if your organization has alternative login methods available. Some organizations may provide a different single sign-on (SSO) method t... ⇲

Bugs issue

Requires connection to an organization to track bugs

Fix: If you are unable to connect to your organization, consider using a personal device or network that allows access to the organization's reso... ⇲

Inability to login without an org account

Fix: If you do not have an organizational account, consider reaching out to your organization to request access. They may have a process for crea... ⇲

Account issue

Esri Support not free and open to all

Fix: If the app is not free, check if your organization provides access to the app as part of its software package. Many organizations have licen... ⇲