fix problems on 24pay [iphone]

—— Run into issues on 24pay? Get help pending when official support gets back to you!

24pay

Info:

company: PTPOnline SRL

: http://24pay.ro/

Chat with our AI-based 24pay Support

🛠️ Common 24pay Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

24pay crashes randomly

Fix: 1. Update the App: Go to the App Store, search for 24pay, and check if there is an update available. If so, download and install it. Updates... ⇲

No automatic PIN introduction

Fix: 1. Manually Set Up PIN: Open the app and navigate to the settings or security section. Look for an option to set or change your PIN manually... ⇲

Compatibility issue

No facial recognition on iOS

Fix: 1. Enable Face ID for the App: Go to Settings > Face ID & Passcode. Ensure that 24pay is listed under 'Use Face ID For' and toggle it on if... ⇲

UI issue

Clunky design

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

Payments issue

Payment validation fails on international cards

Fix: 1. Check Card Compatibility: Ensure that your international card is accepted by 24pay. Review the app’s payment options or terms of service... ⇲

Frequent 3DS confirmation for small transactions

Fix: 1. Check App Settings: Look for security settings within the app that may allow you to adjust the frequency of 3DS confirmations. Some apps... ⇲

Account issue

Unable to reset password

Fix: 1. Use the 'Forgot Password' Feature: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password. Ensure you... ⇲

Bugs issue

90% of functions not implemented

Fix: 1. Explore Available Features: Review the app’s documentation or help section to understand which features are currently available and how t... ⇲

Invalid format error for PIN

Fix: 1. Check PIN Requirements: Ensure that your PIN meets the app’s requirements (e.g., length, numeric only). Refer to the app’s help section f... ⇲

Keyboard not activating for 'forgot PIN' option

Fix: 1. Restart the App: Close the app completely and reopen it. This can sometimes resolve temporary glitches that prevent the keyboard from app... ⇲

Registration issue

Requires local mobile number for registration

Fix: 1. Use a Local SIM Card: If possible, obtain a local SIM card to register. This will allow you to complete the registration process without... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

64.0%

Bad experience

32.0%

Neutral

4.0%

~ from our NLP analysis of 25 combined software ratings.

Switch to these Alternatives:

Noul Raiffeisen Smart Mobile

Raiffeisen SmartToken

YOU BRD

George Romania

eToken BCR

Banca Transilvania

mobilPay Wallet

Up Mobil

CEC Bank Mobile Banking

Ghiseul.ro

Private Data 24pay collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers