fix problems on Zingroll [iphone]

—— Run into issues on Zingroll? Get help pending when official support gets back to you!

Zingroll: Movies about you

Info:

company: Harshit Yadav

: https://zingroll.com/#/terms

: www.zingroll.com

Chat with our AI-based Zingroll Support

🛠️ Common Zingroll Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Zingroll freezes during setup

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲

White screen after closing app

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Zingroll, and select 'Offload App'. This will remove the app but keep it... ⇲

Permissions issue

Required to share contacts

Fix: 1. Review permissions: Go to Settings > Privacy > Contacts and check if Zingroll is listed. If you prefer not to share contacts, you can dis... ⇲

Bugs issue

Polling function has bugs

Fix: 1. Restart the app: Close Zingroll completely and reopen it. This can sometimes resolve temporary bugs in the polling function. OR 2. Che... ⇲

UI issue

Can't see text while adding prompts

Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size and adjust the slider to see if it improves visibility in the app.... ⇲

Can't delete accidental posts

Fix: 1. Long press on the post: Sometimes, a long press on the post may bring up options including 'Delete'. Try this to see if it works. OR 2... ⇲

Can't like memes

Fix: 1. Restart the app: Close Zingroll and reopen it to see if the like function starts working again. OR 2. Check for updates: Ensure you ar... ⇲

Requires reopening app to skip contact invite

Fix: 1. Try tapping 'Cancel' or 'Skip': Look for any buttons that allow you to bypass the contact invite without reopening the app. OR 2. Rest... ⇲

Video issue

Unskippable intro video

Fix: 1. Check for a 'Skip' option: Sometimes, tapping the screen or looking for a small 'Skip' button can allow you to bypass the intro video.... ⇲

Compatibility issue

Doesn't run at 120 Hz

Fix: 1. Check device settings: Go to Settings > Display & Brightness and ensure 'Motion' is enabled. This may help with performance, but note tha... ⇲

Slow issue

Slow performance

Fix: 1. Clear background apps: Close other apps running in the background to free up resources. Double-tap the home button and swipe up on apps t... ⇲

Notifications issue