fix problems on East Cambridge Savings Bank [iphone]

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—— Run into issues on East Cambridge Savings Bank? Get help pending when official support gets back to you!

East Cambridge Savings Bank
Info:
company: East Cambridge Savings Bank
: https://www.ecsb.com
: www.ecsb.com
Chat with our AI-based East Cambridge Savings Bank Support
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Slow issue

Slow loading times

Fix: Close any unnecessary apps running in the background. Double-tap the home button (or swipe up from the bottom of the screen on newer models)... ⇲
 
Network issue

Connection timeouts require phone restart

Fix: Reset your network settings by going to Settings > General > Reset > Reset Network Settings. This will erase saved Wi-Fi passwords, so be pr... ⇲
 
Performance issue

Inconsistent performance

Fix: Uninstall and reinstall the app. This can help resolve any underlying issues with the app's installation. To do this, press and hold the app... ⇲
 
UI issue

New transactions UI is less user-friendly

Fix: Familiarize yourself with the new UI by exploring the app. Take time to navigate through the different sections to understand where features... ⇲

Limited bill pay history visibility

Fix: Check if there is an option within the app settings to adjust the visibility of your bill pay history. Sometimes, apps have filters that lim... ⇲
 
Customization issue

Requires writing 'for mobile deposit' under endorsement

Fix: Create a stamp or a pre-printed endorsement that includes 'for mobile deposit' to save time when endorsing checks. This can be a simple labe... ⇲
 
Features issue

Lacks some features from online banking

Fix: Check if the app has a feedback or suggestion feature that allows you to request the addition of specific features. While you won't be conta... ⇲
 
Crashes issue

Frequent login crashes

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
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 what users are saying
Good experience
95.4%

Neutral
2.8%

Bad experience
1.8%

~ from our NLP analysis of 1,200 combined software ratings.

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 Private Data East Cambridge Savings Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location