fix problems on Zion [iphone]

—— Run into issues on Zion? Get help pending when official support gets back to you!

Zion - Create Openly

Info:

company: Modern Foundry, Inc.

: https://www.zion.fyi/

Chat with our AI-based Zion Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

app fails to open

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... »»

lack of communication from company

Fix: OR »»

Payments issue

unable to cancel subscription

Fix: 1. Open the Settings app on your iPhone. Tap on your name at the top, then select 'Subscriptions'. Find the Zion subscription and tap on it.... »»

charges continue after cancellation

Fix: 1. Check your subscription status in the Settings app under 'Subscriptions' to ensure it shows as canceled. If it still shows active, repeat... »»

difficulties in updating payment information

Fix: 1. Go to Settings > [Your Name] > Payment & Shipping. Tap 'Add Payment Method' or select an existing method to update it. OR 2. If you en... »»

no way to stop recurring charges

Fix: 1. Follow the steps to cancel your subscription as mentioned earlier. Ensure you confirm the cancellation to stop future charges. OR 2. M... »»

Support issue

customer support unresponsive

Fix: OR »»

poor customer service experience

Fix: OR »»

Screen issue

app displays black screen

Fix: 1. Force close the app and reopen it as described above. If the issue persists, try uninstalling and reinstalling the app from the App Store... »»

Registration issue

error messages during sign-up

Fix: 1. Ensure that you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that resolves the issue. OR... »»

Network issue

node access issues

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa. OR 2. Restar... »»

Ads issue

false advertising of ownership

Fix: OR »»

Loading issue

app stuck in loading state

Fix: 1. Force close the app and reopen it. If it remains stuck, try restarting your iPhone. OR 2. Check for app updates in the App Store and i... »»

Security issue

no recovery mechanisms for forgotten PIN

Fix: 1. Check the app for any 'Forgot PIN' or 'Reset PIN' options on the login screen. Follow the prompts to reset your PIN if available. OR 2... »»

Bugs issue

unstable app performance

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. OR 2. Clear... »»

Compatibility issue

app not functioning on certain devices

Fix: 1. Check the app's compatibility with your device model and iOS version in the App Store description. Ensure your device meets the requireme... »»