fix problems on Voya Retire [iphone]

—— Run into issues on Voya Retire? Get help pending when official support gets back to you!

Voya Retire

Info:

company: Voya Services Company

: https://www.voya.com/iphone-app-support

: www.voya.com

Chat with our AI-based Voya Retire Support

🛠️ Common Voya Retire Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Voya Retire a... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find Voya Retire, and select 'Offload App'. This will remove the a... ⇲

Offline issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download icon or option in the settings or during streamin... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often fix bugs that cause crashes. 2. Restart your iPhone to... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues. 2. Look for community forums or user groups online whe... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Voya Retire. Ensure that notifications are enabled and set to you... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is outdated, consider upgrad... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Look for a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately obvio... ⇲

Battery issue

high battery consumption

Fix: 1. Check for any background app refresh settings by going to Settings > General > Background App Refresh and disable it for Voya Retire. 2.... ⇲