fix problems on RadiFi- [iphone]

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—— Run into issues on RadiFi- ? Get help pending when official support gets back to you!

RadiFi- Mobile Banking
Info:
company: Radifi Federal Credit Union
: https://www.radificu.org/contact-us.html
: www.radificu.org
Chat with our AI-based RadiFi- Support
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Network issue

ATM frequently out of service

Fix: Use the app to locate nearby ATMs. Sometimes, ATMs may be temporarily out of service due to maintenance. Check the app for updates on ATM st... ⇲
 
Security issue

Face ID works inconsistently

Fix: Go to your iPhone's Settings > Face ID & Passcode. Ensure that Face ID is set up correctly for the RadiFi app. If it is, try resetting Face... ⇲
 
Updates issue

No access after update

Fix: After an update, if you cannot access the app, try restarting your iPhone. This can help clear any temporary glitches that may have occurred... ⇲
 
Features issue

Bill pay feature is missing

Fix: Check if the bill pay feature is available for your account type. Some accounts may not have this feature enabled. You can find this informa... ⇲
 
Setup issue

Requires setup for check deposit

Fix: Follow the in-app instructions for setting up check deposit. This usually involves verifying your identity and linking your checking account... ⇲
 
Account issue

Cannot access account online

Fix: Verify that you are using the correct login credentials. Double-check your username and password, and ensure that Caps Lock is not on when e... ⇲
 
UI issue

Widget not working on iPhone

Fix: Remove the widget from your home screen and then re-add it. To do this, long-press the widget, select 'Remove Widget', then go to the widget... ⇲

Verification screen issues

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue persists... ⇲
 
Crashes issue

RadiFi- crashes after name change

Fix: Try logging out of the app and then logging back in. This can help refresh your account information and resolve any issues related to the na... ⇲
 
Support issue

Limited customer service availability

Fix: Check the app for any available FAQs or help sections that may provide answers to common questions. This can often resolve issues without ne... ⇲
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 what users are saying
Good experience
97.7%

Neutral
1.6%

Bad experience
0.6%

~ from our NLP analysis of 4,347 combined software ratings.

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 Private Data RadiFi- collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Other Data