fix problems on Puzzle Villa [iphone]

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—— Run into issues on Puzzle Villa? Get help pending when official support gets back to you!

Puzzle Villa: Jigsaw Games
Info:
company: ZiMAD
: https://zimad.helpshift.com/hc/en/9-puzzle-villa/?l=en
: zimad.com
Chat with our AI-based Puzzle Villa Support
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Ads issue

Excessive ads interrupt gameplay

Fix: 1. Look for an in-app purchase option: Check if there is a way to buy an ad-free version or a subscription that reduces ads. 2. Play during... ⇲

Ads cannot be skipped

Fix: 1. Wait for the ad to finish: Unfortunately, if the ads are unskippable, the only option is to wait them out. 2. Check for ad-free options:... ⇲

Internal ads after purchasing no ads pack

Fix: 1. Restart the app: Sometimes, restarting the app can help refresh your purchase status. 2. Check purchase status: Go to the app store and c... ⇲

Excessive ad length

Fix: 1. Wait for ads to finish: Unfortunately, if the ads are long, the only option is to wait them out. 2. Look for ad-free options: Check if th... ⇲

Forced ads after completing sections

Fix: 1. Wait for ads to finish: If the ads are forced, you will need to wait for them to complete. 2. Look for ad-free options: Check if there is... ⇲
 
Crashes issue

Game crashes often

Fix: 1. Update the app: Go to the App Store and check for any available updates for Puzzle Villa. 2. Restart your device: This can help clear any... ⇲
 
Updates issue

Progress resets after updates

Fix: 1. Ensure you are logged into your account: If the game has a login feature, make sure you are logged in to save your progress. 2. Check for... ⇲
 
Gameplay issue

Inability to rotate puzzle pieces

Fix: 1. Check game settings: Look for any options in the settings menu that may allow you to enable piece rotation. 2. Restart the app: Sometimes... ⇲

Difficulty earning in-game currency

Fix: 1. Complete daily challenges: Focus on completing daily tasks or challenges that may reward you with currency. 2. Participate in events: Loo... ⇲

Puzzle sections are too fragmented

Fix: 1. Focus on one section at a time: Try to complete one section before moving on to the next to avoid feeling overwhelmed. 2. Use hints: If t... ⇲

Time constraints on new scenes

Fix: 1. Plan your gameplay: Set aside specific times to play when you can focus on completing scenes without interruptions. 2. Use power-ups: If... ⇲
 
Audio issue

Sound issues with ads

Fix: 1. Check device volume: Ensure that your device's volume is turned up and not muted. 2. Restart the app: Close and reopen the app to see if... ⇲

Ads take over device sound

Fix: 1. Mute your device: Use the mute switch on the side of your iPhone to silence all sounds while playing. 2. Adjust app sound settings: Check... ⇲

Limited options for music playback

Fix: 1. Use your own music: Play music from your device while playing the game. Open your music app, start a playlist, and then switch back to Pu... ⇲
 
UI issue

Graphics are unappealing

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may improve graphics. 2. Adjust settings: If the game h... ⇲
 
Loading issue

Inconsistent loading times

Fix: 1. Restart your device: This can help clear temporary files and improve loading times. 2. Close background apps: Make sure no other apps are... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.7%

Bad experience
1.3%

Neutral
1.1%

~ from our NLP analysis of 21,279 combined software ratings.

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 Private Data Puzzle Villa collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Week of puzzles subscription: $7.99 10 magnets, 3 bombs + fireworks, 75 banknotes
  2. Comfortable Game: $4.99 Comfortable Game
  3. Energy Charge: $4.99 Energy Charge
  4. Starter Offer: $1.99 10 energy, 500 bills a lot of boosters
  5. Bills XS: $1.99 200 bills
  6. Beginner's Kit: $2.99 Beginner's Kit
  7. Big Offer sale: $4.99 Big Offer sale
  8. Bills S: $4.99 Bills S
  9. Decorator's Kit: $7.99 Decorator's Kit
  10. Bills M: $9.99 Bills M