fix problems on Mars Survivor [iphone]

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—— Run into issues on Mars Survivor? Get help pending when official support gets back to you!

Mars Survivor - Loot & build
Info:
company: Estoty
: https://estotyvilnius.zendesk.com/hc/en-us/requests/new
: www.estoty.com
Chat with our AI-based Mars Survivor Support
   Hello! How can I assist you?  

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Crashes issue

Game crashes frequently

Fix: Restart your iPhone to clear any temporary glitches that may be causing the crashes. After restarting, try launching the game again. OR U... ⇲
 
Gameplay issue

Limited content after reaching certain levels

Fix: Explore all available missions and side quests to maximize your gameplay experience. Sometimes, additional content can be unlocked by comple... ⇲

Inability to upgrade tools beyond certain levels

Fix: Check if there are specific requirements or quests that need to be completed to unlock further upgrades. Sometimes, progression is tied to c... ⇲

Repetitive gameplay after initial content

Fix: Challenge yourself by setting personal goals or restrictions, such as using only certain tools or completing missions within a time limit to... ⇲

Combat power restrictions for expeditions

Fix: Focus on leveling up your characters and tools to meet the combat power requirements. Engage in lower-level missions to gather resources for... ⇲

Confusing progression system

Fix: Take notes on your current objectives and the requirements for each level. This can help clarify what you need to do next and reduce confusi... ⇲
 
Slow issue

Long wait times for missions and upgrades

Fix: Plan your gameplay sessions around the wait times. Start missions or upgrades before you need to step away from the game, allowing you to ma... ⇲
 
Ads issue

Ad ribbon obstructs gameplay

Fix: Try adjusting the screen orientation or zoom settings in the game, as this may help reposition the ad ribbon out of the way. OR If possib... ⇲
 
Support issue

Tech support only available on Discord

Fix: Join the Discord community and look for pinned messages or FAQs that may address your issues. Many communities have resources available for... ⇲
 
Payments issue

Restore purchases feature fails

Fix: Ensure you are logged into the same Apple ID that was used to make the purchases. Go to your iPhone settings, tap on your name, and check yo... ⇲
 
Updates issue

Lack of updates and new content

Fix: Stay engaged with the community to find out about any unofficial updates or upcoming content that may not be widely announced. OR Conside... ⇲
 
Customization issue

Generic character design

Fix: Experiment with different character builds and play styles to find a combination that feels unique to you, even if the designs are similar.... ⇲
 
Bugs issue

Unresponsive controls at times

Fix: Check for any software updates for your iPhone, as these can improve performance and responsiveness of apps. OR Try closing other backgro... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.3%

Bad experience
6.2%

Neutral
5.4%

~ from our NLP analysis of 3,074 combined software ratings.

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 Private Data Mars Survivor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. No Ads Pack: $7.99 Get No Ads Pack
  2. CP Boost Pack: $0.99 Get CP Boost Pack
  3. CP Boost Pack: $4.99 Get CP Boost Pack
  4. Some Gems: $0.99 Get Some Gems
  5. X3 Damage Boost Forever: $9.99 Get X3 Damage Boost Forever
  6. CP Boost Pack: $9.99 Get CP Boost Pack
  7. Handful of Gems: $4.99 Get Handful of Gems
  8. Pile of Gems: $9.99 Get Pile of Gems
  9. Tickets Pack: $2.99 Get Tickets Pack
  10. X3 Damage Boost Forever: $9.99 Get X3 Damage Boost Forever