fix problems on Crafty Candy [iphone]

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—— Run into issues on Crafty Candy? Get help pending when official support gets back to you!

Crafty Candy
Info:
company: Outplay Entertainment Ltd
: https://outplay.zendesk.com/hc/en-us/requests/new
: www.outplay.com
Chat with our AI-based Crafty Candy Support
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UI issue

Insanely cluttered UI

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take note of where key features are located to improve navigation.... ⇲
 
Customization issue

No undo button

Fix: 1. Develop a habit of double-checking your moves before confirming them. This can help minimize mistakes. 2. If you make a mistake, try to... ⇲
 
Glitches issue

Glitches after updates

Fix: 1. After an update, restart your iPhone to refresh the system and clear any temporary glitches. 2. Clear the app's cache by offloading it.... ⇲
 
Loading issue

Slow loading of new levels

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it improves loading times. 2. Clear your... ⇲
 
Bugs issue

Loss of progress after crashes

Fix: 1. Regularly save your progress by connecting the app to your social media account or email, if available. This can help restore your progre... ⇲

Free boosts not working

Fix: 1. Ensure you are connected to the internet, as some boosts may require an online connection to activate. 2. Restart the app to see if the... ⇲

Game resets after switching apps

Fix: 1. Ensure your iPhone has enough available memory. Go to Settings > General > iPhone Storage and delete unused apps or media if necessary.... ⇲
 
Payments issue

Inability to win without purchasing boosts

Fix: 1. Focus on mastering the game mechanics and strategies to improve your chances of winning without boosts. 2. Take advantage of free daily... ⇲
 
Ads issue

Too many ads without rewards

Fix: 1. If the ads are disruptive, consider playing the game offline if it allows for it. This can help you avoid ads altogether. 2. Look for an... ⇲
 
Battery issue

High battery consumption

Fix: 1. Reduce screen brightness while playing the game. Go to Settings > Display & Brightness and lower the brightness level. 2. Enable Low Pow... ⇲
 
Storage issue

Storage issues after updates

Fix: 1. Regularly check your iPhone's storage by going to Settings > General > iPhone Storage. Delete unused apps or media to free up space. 2.... ⇲
 
Gameplay issue

Levels are too difficult

Fix: 1. Take time to analyze the level layout and develop a strategy before making moves. 2. Watch gameplay videos or tutorials online to learn... ⇲
 
Updates issue

Inconsistent updates

Fix: 1. Regularly check the App Store for updates to ensure you have the latest version of the app. 2. Follow the app's social media pages or co... ⇲
 
Search issue

No way to search for specific levels

Fix: 1. Keep a personal log of levels you want to revisit or find challenging. This can help you track your progress. 2. Engage with community f... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.2%

Neutral
5.0%

Bad experience
2.7%

~ from our NLP analysis of 15,962 combined software ratings.

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 Private Data Crafty Candy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. S Coin Pack: $1.99 S Coin Pack
  2. M Coin Pack: $4.99 M Coin Pack
  3. L Coin Pack: $9.99 L Coin Pack
  4. XL Coin Pack: $19.99 XL Coin Pack
  5. Special offer: $5.99 Special offer
  6. Special offer: $12.99 Special offer
  7. Special offer: $2.99 Special offer
  8. 17% Extra Stash: $9.99 17% Extra Stash of 140 Coins
  9. XXL Coin Pack: $49.99 XXL Coin Pack
  10. Special offer: $29.99 Special offer