fix problems on PTZControl Pro 2 [iphone]

—— Run into issues on PTZControl Pro 2 ? Get help pending when official support gets back to you!

PTZControl Pro 2 by PTZOptics™

Info:

company: PTZOptics

: http://ptzoptics.com

: ptzoptics.com

Chat with our AI-based PTZControl Pro 2 Support

🛠️ Common PTZControl Pro 2 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PTZ control is sluggish

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available update... ⇲

Difficult to use in live events

Fix: 1. Familiarize yourself with the app before the live event. Spend some time practicing the controls and features in a non-live setting. 2.... ⇲

Camera issue

Need faster camera switching

Fix: 1. Check your network connection. A stable and fast Wi-Fi connection is crucial for quick camera switching. Ensure your iPhone is connected... ⇲

Permissions issue

Volunteer Mode not restricted to PTZ control

Fix: 1. Review the app settings to see if there is an option to limit the functionality of Volunteer Mode. Look for user permissions or roles tha... ⇲

UI issue

Camera selection screen lacks smaller tiles

Fix: 1. Check the app settings to see if there is an option to adjust the layout of the camera selection screen. Look for display settings that m... ⇲

UI design is poor

Fix: 1. Familiarize yourself with the layout and features of the app. Spend some time exploring each section to understand where everything is lo... ⇲

Virtual joystick is difficult to use

Fix: 1. Adjust the sensitivity settings of the virtual joystick if the app provides this option. Look for joystick settings in the app's configur... ⇲

Presets on a different page than joystick

Fix: 1. Familiarize yourself with the navigation of the app. Spend some time learning how to quickly switch between pages to access presets and t... ⇲

Settings issue

Presets not stored in the camera

Fix: 1. Ensure that you are saving presets correctly within the app. After adjusting the camera position, look for a 'Save Preset' option and fol... ⇲