fix problems on Tentacle Setup [iphone]

—— Run into issues on Tentacle Setup? Get help pending when official support gets back to you!

Tentacle Setup

Info:

company: Tentacle Sync GmbH

: https://tentaclesync.com

Chat with our AI-based Tentacle Setup Support

🛠️ Common Tentacle Setup Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Tentacle Setup gets stuck in a loop if Bluetooth is off

Fix: Ensure Bluetooth is turned on before launching the Tentacle Setup app. To do this, go to 'Settings' on your iPhone, tap on 'Bluetooth', and... ⇲

Tentacle Setup crashes shortly after opening

Fix: Check for updates to the Tentacle Setup app. Go to the App Store, tap on your profile icon at the top right, and scroll down to see if an up... ⇲

Audio issue

No audio monitoring during recording

Fix: Check the app settings to ensure audio monitoring is enabled. Open the Tentacle Setup app, navigate to the settings menu, and look for an op... ⇲

Notifications issue

No notification for low battery or cable disconnection

Fix: Regularly check the battery status of your connected devices manually. You can do this by going to 'Settings' > 'Bluetooth' and checking the... ⇲

Storage issue

No memory card info in the app

Fix: Ensure that the memory card is properly inserted and recognized by your iPhone. Remove and reinsert the card, then check if the app detects... ⇲

Compatibility issue

Not compatible with iPhone 15 using legacy box

Fix: Check if there are any firmware updates available for the legacy box. Visit the manufacturer's website for instructions on how to update the... ⇲

Syncing issue

Inaccurate syncs with audio timecode features

Fix: Ensure that all devices are set to the same timecode format. Check the settings on both the Tentacle Setup app and any connected devices to... ⇲

Installation issue

Requires reinstallation for accurate timecode

Fix: Before reinstalling, try clearing the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find the Tentacle Setup app, and select... ⇲

Bugs issue

General functionality issues

Fix: Perform a soft reset of your iPhone by holding down the power and volume down buttons until the Apple logo appears. This can resolve minor g... ⇲