fix problems on Hearthstone [iphone]

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—— Run into issues on Hearthstone? Get help pending when official support gets back to you!

Hearthstone
Info:
company: Blizzard Entertainment, Inc.
: https://battle.net/support/help/games/hearthstone
: us.battle.net
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Account issue

Account creation process can fail

Fix: Ensure that you have a stable internet connection when attempting to create an account. If the process fails, try restarting the app and cle... ⇲

Account recovery system is inadequate

Fix: Ensure that you have linked your Hearthstone account to a stable email address or social media account. This can help streamline the recover... ⇲
 
UI issue

Mobile version has wasted screen space

Fix: Adjust the display settings in the Hearthstone app. Go to the settings menu and look for options related to screen layout or interface. Some... ⇲

Limited visibility of cards in hand on mobile

Fix: Adjust your device's display settings to ensure that the Hearthstone app is utilizing the full screen. Check for any zoom settings or displa... ⇲
 
Gameplay issue

Balancing issues with overpowered cards

Fix: Stay updated with community discussions and tier lists to understand which cards are currently considered overpowered. Adjust your deck to i... ⇲

New player experience is unfair

Fix: Take advantage of the tutorial and beginner quests that are designed to help new players learn the game mechanics. Completing these can prov... ⇲

Progression system feels complicated and unrewarding

Fix: Set specific goals for yourself, such as completing a certain number of quests or reaching a specific rank in ranked play. This can help you... ⇲

Randomness affects gameplay significantly

Fix: Incorporate cards into your deck that allow for more control over randomness, such as cards that provide card draw or allow you to manipulat... ⇲

Power creep makes it hard for free-to-play users

Fix: Focus on building a versatile deck that can adapt to the current meta. Use resources like deck trackers or community guides to find budget-f... ⇲

Solo Adventures can be frustratingly difficult

Fix: Before attempting a Solo Adventure, review guides or walkthroughs that provide strategies for completing the challenges. Understanding the m... ⇲

Algorithm affects matchmaking negatively

Fix: If you find yourself consistently matched against stronger opponents, consider taking a break from ranked play and returning later. This can... ⇲

Difficulty in catching up for new players

Fix: Utilize the free resources available online, such as deck guides and strategy videos, to quickly learn the game and improve your skills. Thi... ⇲
 
Payments issue

High cost of new cards and expansions

Fix: Focus on completing daily quests and participating in events to earn gold, which can be used to purchase card packs. Prioritize quests that... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.9%

Bad experience
18.7%

Neutral
3.4%

~ from our NLP analysis of 110,158 combined software ratings.

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 Private Data Hearthstone collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. Arena Admission: $1.99 One admission into the Tavern modes.
  2. Bundle of 7 Classic Packs: $9.99 7 packs of 5 Classic cards each. At least one guaranteed rare or better per pack.
  3. Bundle of 2 Classic Packs: $2.99 2 packs of 5 Classic cards each. At least one guaranteed rare or better per pack.
  4. Bundle of 15 Classic Packs: $19.99 15 packs of 5 Classic cards each. At least one guaranteed rare or better per pack.
  5. Welcome Bundle of 10 Classic Packs + Classic Legendary Card: $4.99 Five cards per pack. At least one guaranteed rare or better per pack. Bonus: One guaranteed legendary Classic card.
  6. Bundle of 40 Classic Packs: $49.99 40 packs of 5 Classic cards each. At least one guaranteed rare or better per pack.
  7. Bundle: All 4 League of Explorers Wings: $19.99 All 4 League of Explorers wings for a reduced price.
  8. Bundle of 7 "Whispers of the Old Gods" Packs: $9.99 Five cards per pack. At least one guaranteed rare or better per pack.
  9. Welcome Bundle: $4.99 At least 1 rare per pack of 5 cards.
  10. Bundle of 7 Grand Tournament Packs: $9.99 Five cards per pack. At least one guaranteed rare or better.