fix problems on Logitech Mevo Multicam [iphone]

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—— Run into issues on Logitech Mevo Multicam? Get help pending when official support gets back to you!

Logitech Mevo Multicam
Info:
company: Logitech Inc.
: https://help.mevo.com
: mevo.com
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Updates issue

frequent updates cause instability

Fix: 1. If you notice instability after an update, consider rolling back to a previous version of the app if possible. Check if you have a backup... ⇲

streaming to GameChanger fails after update

Fix: 1. Check the app settings to ensure that the GameChanger integration is still configured correctly. 2. Restart both the Mevo app and GameCh... ⇲
 
Syncing issue

setup requires multiple iterations of syncing

Fix: 1. Ensure that Bluetooth is enabled on your iPhone and that the Mevo camera is in pairing mode. 2. Restart both the app and the camera to r... ⇲
 
Video issue

video files created are corrupt/incomplete

Fix: 1. Check the storage space on your iPhone. Go to Settings > General > iPhone Storage to ensure you have enough space available. 2. Try reco... ⇲

no playback video feature

Fix: 1. Use a separate video editing or playback app to view recorded videos. 2. Check if the app has a feature to export videos to your camera... ⇲
 
UI issue

cannot pan, zoom, or send to multiple destinations

Fix: 1. Check the app settings to see if there are options for panning and zooming. If not, consider using a different camera app that supports t... ⇲

crop and zoom difficult

Fix: 1. Use the app's editing tools to crop and zoom before streaming. Familiarize yourself with the app's interface to find these options. 2. I... ⇲
 
Notifications issue

notifications cause stream to quit

Fix: 1. Disable notifications for the app while streaming. Go to Settings > Notifications > Mevo Multicam and toggle off 'Allow Notifications'.... ⇲
 
Camera issue

no clear direction for prioritizing cameras

Fix: 1. Check the app's user manual or help section for guidance on camera prioritization. 2. Experiment with the camera settings to see if ther... ⇲

limited camera support

Fix: 1. Check the app's compatibility list to see which cameras are supported. 2. If your camera is not supported, consider using a different ca... ⇲

no PTZ camera option

Fix: 1. If PTZ functionality is essential, consider using a different app that supports PTZ cameras. 2. Look for external hardware solutions tha... ⇲

no 4k or 8k camera options

Fix: 1. If high-resolution streaming is necessary, consider using a different app that supports 4K or 8K cameras. 2. Upgrade your camera to a mo... ⇲
 
Audio issue

audio issues after app update

Fix: 1. Check the audio settings in the app to ensure the correct input source is selected. 2. Restart the app and your iPhone to refresh the au... ⇲

no wireless mic appliance

Fix: 1. Consider using a wired microphone that connects directly to your iPhone for better audio quality. 2. Look for compatible wireless microp... ⇲
 
Account issue

no multi-user option

Fix: 1. If you need multi-user functionality, consider using a different app that supports this feature. 2. Use a shared account for the app if... ⇲
 
Customization issue

auto-scrolling slideshows not available

Fix: 1. Create slideshows manually using a different app that supports auto-scrolling features. 2. Check if there are any updates or plugins for... ⇲

adds steps for on-the-fly adjustments

Fix: 1. Familiarize yourself with the app's interface to streamline your adjustment process. 2. Create a checklist of common adjustments you nee... ⇲

fish eye feature missing

Fix: 1. Check the app settings to see if there are any options related to lens effects or filters that may replicate a fisheye effect. 2. Consid... ⇲
 
Settings issue

presets not saved or displayed

Fix: 1. Check the app settings to ensure that you are saving presets correctly. Look for a 'Save Preset' option after configuring your settings.... ⇲
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 what users are saying
Good experience
93.7%

Bad experience
3.4%

Neutral
2.9%

~ from our NLP analysis of 2,083 combined software ratings.

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 Private Data Logitech Mevo Multicam collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Streamlabs Monthly Plan: $19.00 Unlock powerful features with Mevo Pro
  2. Streamlabs Annual Plan: $149.00 Unlock powerful features with Mevo Pro