fix problems on GoFantastic [iphone]

—— Run into issues on GoFantastic? Get help pending when official support gets back to you!

GoFantastic

Info:

company: 1st Online Solutions

: https://www.fantasticservices.com/contact-us/

: www.fantasticservices.com

Chat with our AI-based GoFantastic Support

🛠️ Common GoFantastic Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poor customer service

Fix: To improve your experience with customer service, try using the in-app chat feature if available. This often provides quicker responses than... ⇲

Inconsistent service quality

Fix: Before booking a service, read reviews and ratings of the service providers available in the app. This can help you choose a provider with a... ⇲

Payments issue

Overcharging issues

Fix: Always double-check the pricing details before confirming your booking. Take screenshots of the pricing displayed in the app for your record... ⇲

Payment processing errors

Fix: Check your internet connection to ensure it is stable, as payment processing requires a reliable connection. If issues persist, try switchin... ⇲

Support issue

Difficulties in booking services

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that can cause booking issues. If you encounter problems, t... ⇲

Unresponsive support

Fix: If you find support unresponsive, try reaching out during off-peak hours when they may be less busy. This can sometimes lead to quicker resp... ⇲

Frequent rescheduling of services

Fix: When booking, confirm the availability of the service provider to minimize the chances of rescheduling. You can also ask for a confirmation... ⇲

Lack of communication regarding booking changes

Fix: Ensure that notifications are enabled for the app in your phone settings. This will help you receive timely updates about any changes to you... ⇲

Security issue

Credit card information mishandling

Fix: Regularly check your payment settings in the app to ensure your credit card information is secure and up to date. If you suspect any issues,... ⇲

Registration issue

Complicated provider onboarding process

Fix: If you are a provider facing onboarding issues, carefully follow the step-by-step instructions provided in the app. Take notes on any specif... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Bad experience

23.2%

Neutral

1.8%

~ from our NLP analysis of 56 combined software ratings.

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Private Data GoFantastic collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics