fix problems on Salud Andalucía [iphone]

—— Run into issues on Salud Andalucía? Get help pending when official support gets back to you!

Salud Andalucía

Info:

company: Sistema Sanitario Público de Andalucía

: https://www.sspa.juntadeandalucia.es/servicioandaluzdesalud/

Chat with our AI-based Salud Andalucía Support

🛠️ Common Salud Andalucía Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Must log in every time

Fix: Check if the app has an option to remember your login credentials. This is usually found in the login screen where you can select 'Remember... ⇲

Doesn't save login info

Fix: Ensure that your device settings allow the app to save data. Go to Settings > Privacy > Tracking and make sure the app is allowed to track a... ⇲

Network issue

Directs to webpages that often don't open

Fix: Check your internet connection. Ensure that you have a stable Wi-Fi or cellular data connection. If the connection is weak, try switching to... ⇲

Bugs issue

Doesn't recognize paper vaccine certificate

Fix: Ensure that the paper certificate is clear and legible. If the app requires a digital format, consider scanning the paper certificate using... ⇲

Slow issue

Poor performance

Fix: Close other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer iPh... ⇲

Account issue

Access issues despite correct data

Fix: Double-check the data you are entering for any typos or errors. Sometimes, even a small mistake can prevent access. Ensure that you are usin... ⇲

Payments issue

Requires payment despite having recovery certification

Fix: Review the app's terms and conditions regarding payment and recovery certification. Sometimes, certain features may require payment even if... ⇲

Storage issue

Cannot save documents

Fix: Ensure that the app has permission to access your device's storage. Go to Settings > Privacy > Files and Folders and check if the app is all... ⇲

Support issue

Only redirects to unhelpful webpages

Fix: Try using a different browser if the app opens links in a web browser. Sometimes, switching from Safari to Chrome or vice versa can resolve... ⇲

Syncing issue

Doesn't retain data for future attempts

Fix: Check the app settings to see if there is an option to enable data retention or auto-save features. This may be found under settings or pref... ⇲