fix problems on PicMa [iphone]

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—— Run into issues on PicMa? Get help pending when official support gets back to you!

PicMa: AI Photo & Video Editor
Info:
company: MAGIC TIGER TECHNOLOGY LIMITED
: https://picma.magictiger.ai/
: picma.magictiger.ai
Chat with our AI-based PicMa Support
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Support issue

Poor customer support response

Fix: 1. Use in-app help: Check if PicMa has a help or FAQ section within the app that can provide immediate answers to common issues. 2. Explore... ⇲
 
Customization issue

Missing basic features like undo button

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may introduce new features like an undo button. 2. Use alte... ⇲
 
Bugs issue

Inconsistent photo enhancement quality

Fix: 1. Experiment with settings: Try adjusting the enhancement settings manually instead of relying on automatic features. This can help you ach... ⇲

Faces appear unnatural or waxy after restoration

Fix: 1. Adjust enhancement settings: Look for options to fine-tune the enhancement settings specifically for faces. Reducing the intensity of enh... ⇲

Bugs causing buttons to extend off-screen

Fix: 1. Restart the app: Close and reopen PicMa to see if the issue resolves itself. 2. Update the app: Check for updates in the App Store, as d... ⇲

AI-generated images do not resemble actual users

Fix: 1. Use high-quality images: Ensure that the photos you are using for AI generation are of high quality and well-lit, as this can significant... ⇲
 
Ads issue

High frequency of ads for features

Fix: 1. Check for a premium version: Look for an option to upgrade to a paid version of PicMa that may offer an ad-free experience. 2. Use the a... ⇲
 
Search issue

Limited search functionality for photo library

Fix: 1. Organize your photos: Create albums or folders in your photo library to make it easier to locate specific images. 2. Use keywords: When... ⇲
 
Updates issue

Recent updates have degraded performance

Fix: 1. Reinstall the app: Uninstalling and reinstalling PicMa can often resolve performance issues caused by recent updates. 2. Clear storage:... ⇲

Inability to revert to previous app versions

Fix: 1. Check for backups: If you have previously backed up your iPhone using iTunes or iCloud, you may be able to restore an older version of th... ⇲
 
Login issue

Difficulty accessing app after initial use

Fix: 1. Restart your device: A simple restart can often resolve access issues with apps. 2. Check for updates: Ensure that both your iPhone's iO... ⇲
 
Payments issue

Lack of options for per-photo charges

Fix: 1. Explore subscription options: Check if PicMa offers a subscription model that allows unlimited access to features rather than per-photo c... ⇲
 
Permissions issue

Requires full access to photos without option to change

Fix: 1. Review app permissions: Go to Settings > Privacy > Photos and check if you can change the access level for PicMa. If it’s set to 'All Pho... ⇲
 
Compatibility issue

Limited functionality for older photos with specific damage

Fix: 1. Use specialized restoration tools: Look for other apps that specialize in restoring old or damaged photos, as they may offer better funct... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.9%

Bad experience
13.3%

Neutral
2.8%

~ from our NLP analysis of 3,298 combined software ratings.

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Blur Photo - Blurr
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 Private Data PicMa collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. PicMa Premium-Weekly: $5.99 PicMa AI Photo Enhancer Subscription
  2. PicMa Premium-Monthly: $8.99 PicMa-AI Photo Enhancer Subscription
  3. PicMa Premium-Weekly: $6.99 PicMa Premium Subscription
  4. AI Foto Express Premium: $0.99 AI Foto Express Premium
  5. PicMa Premium Lifetime: $79.99 PicMa Premium Lifetime
  6. PicMa Premium-Monthly: $16.99 PicMa Premium Subscription
  7. PicMa Premium-Yearly: $69.99 PicMa Premium Subscription
  8. AI Foto Express: $6.99 AI Foto Express
  9. AI Foto Standard Premium: $1.99 AI Foto Standard Premium
  10. PicMa Lite Premium-Yearly: $44.99 PicMa-AI Photo Enhancer Subscription