fix problems on Bluedot [iphone]

​

—— Run into issues on Bluedot? Get help pending when official support gets back to you!

Bluedot - EV Charging Stations
Info:
company: Bluedot Technologies, Inc.
: https://www.thebluedot.co
: www.thebluedot.co
Chat with our AI-based Bluedot Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Limited cash-out options

Fix: 1. Review the cash-out options available in the app settings. Navigate to the 'Wallet' or 'Cash-Out' section to see if there are any additio... ⇲

High fees for cashing out

Fix: 1. Review the fee structure in the app under the 'Fees' or 'Cash-Out' section to understand the costs involved. 2. If possible, plan your ca... ⇲

Increased prices without notice

Fix: 1. Regularly check the app for any updates or notifications regarding pricing changes. This can often be found in the 'News' or 'Updates' se... ⇲

Technical issues with funding the card

Fix: 1. Ensure that your payment method is valid and has sufficient funds. Check your bank account or card details in the app settings. 2. Try re... ⇲

Higher rates than local charging stations

Fix: 1. Compare the rates of Bluedot with local charging stations using the app's map feature to identify the best options for your charging need... ⇲
 
Slow issue

Points take a long time to accumulate

Fix: 1. Review the points earning structure in the app to understand how points are accumulated. Make sure you are utilizing all available option... ⇲
 
Search issue

Not user-friendly for searching routes

Fix: 1. Familiarize yourself with the app's map features. Use filters to narrow down your search for charging stations based on your preferences... ⇲
 
Settings issue

Bluedot turns off on weekends

Fix: 1. Check your app settings to see if there are any scheduled maintenance notifications or settings that may cause the app to shut down durin... ⇲
 
Login issue

Difficulties with app login

Fix: 1. Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to rese... ⇲
 
Glitches issue

Glitches during charging

Fix: 1. Ensure that the charging station is functioning properly. Check for any indicators on the station that may suggest a malfunction. 2. Rest... ⇲
 
Updates issue

Removal of instant transfer feature

Fix: 1. Check the app for any updates or changes in the cash-out features. Sometimes, features may be temporarily disabled for maintenance or upd... ⇲

Vague language regarding changes

Fix: 1. Regularly check the app's 'Updates' or 'News' section for any announcements or clarifications regarding changes in terms or features. 2.... ⇲
 
Rewards issue

Limited rewards structure

Fix: 1. Review the rewards program in the app to understand how to maximize your benefits. Participate in any available promotions or challenges... ⇲
 
Security issue

No insurance on deposited funds

Fix: 1. Review the app's terms and conditions regarding fund security to understand the risks involved. 2. Consider using a separate payment meth... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
77.5%

Bad experience
19.7%

Neutral
2.8%

~ from our NLP analysis of 507 combined software ratings.

 Switch to these Alternatives:
Chargeway
Blink Charging Mobile App
EV Companion
EV Connect
EVCS
AmpUp - EV Charging
EVgo - Fast EV Charging
Shell Recharge
ChargeHub EV Charge Point Map
Francis Energy

 Private Data Bluedot collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Other Data