fix problems on BMI Federal Credit Union [iphone]

—— Run into issues on BMI Federal Credit Union? Get help pending when official support gets back to you!

BMI Federal Credit Union

Info:

company: BMI Federal Credit Union

: https://www.bmifcu.org/mobile-banking.html

: www.bmifcu.org

Chat with our AI-based BMI Federal Credit Union Support

🛠️ Common BMI Federal Credit Union Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UI is slow

Fix: 1. Clear the app cache: Go to your iPhone settings, scroll down to the BMI Federal Credit Union app, and select 'Clear Cache' if available.... ⇲

BMI Federal Credit Union crashes during mobile deposit

Fix: 1. Ensure your app is updated: Go to the App Store, search for the BMI Federal Credit Union app, and check if there’s an update available. I... ⇲

Compatibility issue

BMI Federal Credit Union does not work in landscape mode on iPad

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the app, as updates may include landscape mode suppo... ⇲

Security issue

Requires new password without SSL certificate

Fix: 1. Change your password through a secure network: Ensure you are connected to a secure Wi-Fi network before attempting to change your passwo... ⇲

Payments issue

Pending transactions take too long to clear

Fix: 1. Monitor your transactions: Keep track of your transactions and check back periodically to see if they have cleared. Sometimes, delays are... ⇲

Cannot make principal-only payments

Fix: 1. Check payment options: Review the payment options available in the app to ensure you are selecting the correct one for principal-only pay... ⇲

Limited transfer options due to cancelled transactions

Fix: 1. Review your transaction history: Check your transaction history to understand which transactions were cancelled and why. OR 2. Use alt... ⇲

Verification issue

Verification through phone or email not working

Fix: 1. Check your contact information: Ensure that your phone number and email address are correctly entered in your account settings. OR 2.... ⇲

Bugs issue

Interest deductions not displayed correctly

Fix: 1. Review your account statements: Check your monthly statements for accurate interest deductions and compare them with the app’s display.... ⇲

Some functions don’t work properly

Fix: 1. Restart the app: Close the app completely and reopen it to see if the functions work correctly after a restart. OR 2. Reinstall the ap... ⇲

Loading issue

BMI Federal Credit Union hangs on loading accounts

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a weak connection can cause loading issues. OR 2. Cle... ⇲

Support issue

Email autofill for support is invalid

Fix: 1. Manually enter the email address: Instead of relying on autofill, manually type in the correct support email address found on the BMI Fed... ⇲

Customer service can be condescending

Fix: 1. Document your interactions: Keep a record of your communications with customer service to refer back to if needed. OR 2. Remain calm a... ⇲

Updates issue

New update requires iOS 13.0

Fix: 1. Update your iOS: Go to Settings > General > Software Update and install the latest iOS version compatible with your device. OR 2. Use... ⇲

Crashes issue

BMI Federal Credit Union crashes when accepting mobile deposit agreement

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists when trying to accept the agreement again. OR 2.... ⇲

Screen issue

BMI Federal Credit Union cuts off content on the screen

Fix: 1. Adjust display settings: Go to your device settings and check the display settings to ensure they are set to standard mode. OR 2. Rota... ⇲

Privacy issue

Requires SSN in clear text

Fix: 1. Use a secure method to enter your SSN: Ensure you are in a private and secure environment when entering sensitive information. OR 2. C... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.5%

Neutral

1.7%

Bad experience

0.8%

~ from our NLP analysis of 2,103 combined software ratings.

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Private Data BMI Federal Credit Union collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- Identifiers
- Usage Data
- Diagnostics