fix problems on Lively Health & Safety Service [iphone]

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—— Run into issues on Lively Health & Safety Service? Get help pending when official support gets back to you!

Lively Health & Safety Service
Info:
company: Best Buy Health, Inc.
: https://www.lively.com/support/faqs
: www.lively.com
Chat with our AI-based Lively Health & Safety Service Support
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Network issue

Inconsistent connectivity

Fix: Make sure that your device's location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure that Lively... ⇲
 
Bugs issue

Fall detection feature failure

Fix: Ensure that the fall detection feature is enabled in the app settings. Go to the app's settings menu and look for the fall detection option... ⇲
 
Account issue

Lively Health & Safety Service fails to recognize valid contact information

Fix: Double-check the format of the contact information you are entering. Ensure that phone numbers include the correct country code and that ema... ⇲
 
Battery issue

Battery compartment design issues

Fix: Inspect the battery compartment for any debris or obstructions that may prevent proper closure. Clean the compartment gently with a dry clot... ⇲
 
Payments issue

High subscription costs

Fix: Review the subscription plans available in the app. Sometimes, there are promotional offers or discounts for longer-term subscriptions. Cons... ⇲

Inflated pricing for new customers

Fix: If you are a new customer, check if there are any introductory offers or trial periods available. Many apps provide discounts for the first... ⇲
 
Updates issue

Lively Health & Safety Service shows outdated status

Fix: Refresh the app by pulling down on the main screen to force a data refresh. This can help update the status displayed in the app. If the iss... ⇲
 
Installation issue

Initial setup difficulties

Fix: Follow the setup guide provided within the app carefully. If you encounter specific steps that are confusing, take notes and refer back to t... ⇲
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 what users are saying
Good experience
87.8%

Neutral
6.3%

Bad experience
5.9%

~ from our NLP analysis of 320 combined software ratings.

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 Private Data Lively Health & Safety Service collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics
    • Other Data