fix problems on Toca Boca World [iphone]

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—— Run into issues on Toca Boca World? Get help pending when official support gets back to you!

Toca Boca World
Info:
company: Toca Boca AB
: https://tocaboca.com/help/
: tocaboca.com
Chat with our AI-based Toca Boca World Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

Game crashes or freezes

Fix: Restart your device to clear temporary files and free up memory. This can help improve the app's performance and reduce crashes. OR Check... ⇲
 
Glitches issue

Characters and items disappearing

Fix: Try restarting the app. Close it completely and reopen it to see if the characters and items reappear. OR Check for any updates to the ap... ⇲
 
Slow issue

Slow loading times

Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to mobile data or vice versa to see if it improves loading t... ⇲
 
Payments issue

Limited free content

Fix: Engage with the available free content fully. Complete all tasks and explore all areas to maximize your experience without needing to purcha... ⇲

Difficulty in accessing purchased items

Fix: Ensure you are logged into the same account used for the purchase. Sometimes, logging out and back in can help retrieve purchased items. O... ⇲

Limited clothing options without purchases

Fix: Explore all available clothing options within the free content. Sometimes, completing certain tasks can unlock additional clothing items.... ⇲
 
Customization issue

Character customization options are restricted

Fix: Utilize the customization options available within the free content. Experiment with different combinations to create unique characters. O... ⇲
 
Support issue

No guidance for new actions

Fix: Look for tutorial videos or guides online that can provide tips and tricks for navigating the game. Many players share their experiences and... ⇲
 
Gameplay issue

Issues with gift retrieval

Fix: Check your internet connection to ensure it is stable. A poor connection can affect the retrieval of gifts in the game. OR Restart the ap... ⇲

Capacity limits for characters

Fix: Manage your character roster by removing characters you no longer use. This can help you stay within the capacity limits. OR Check for an... ⇲

Problems with furniture placement

Fix: Try zooming in and out while placing furniture. This can help you find the right angle and position for placement. OR Restart the app if... ⇲
 
Compatibility issue

Lack of multiplayer functionality

Fix: Engage with friends or family members who also play the game to share experiences and tips, even if multiplayer is not available. OR Look... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices are updated to the latest version of the app. This can help standardize performance across devices. OR Check the... ⇲
 
Settings issue

No time setting feature

Fix: Use the in-game clock or calendar features to keep track of time-based events or activities. OR Set reminders on your device for any time... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.6%

Bad experience
12.7%

Neutral
6.7%

~ from our NLP analysis of 617,709 combined software ratings.

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My Town - City Life Story game

 Private Data Toca Boca World collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Rooftop Garden Apartment: $1.99 Create your own oasis in the city!
  2. Modern Mansion: $2.99 A modern & luxurious multi-floor mansion.
  3. Character Creator: $4.99 Create up to 30 totally custom characters!
  4. Mall: $2.99 Fun and magical times at the Mall
  5. Big Family Home: $2.99 Explore the Big Family Home with room for all
  6. Hospital: $3.99 Visit the Hospital
  7. Snuggle Cubs Furniture Pack: $0.99 Design your own place to cuddle and play in!
  8. Neon Rainbow Apartment: $0.99 Host a NEON party with new items and decor!
  9. Hello Kitty® and Friends Pack: $1.99 Create memories with Hello Kitty and Friends!
  10. Care & Core Furniture Pack: $0.99 Work out or chill out? You decide!