fix problems on Paddle Logger [iphone]

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—— Run into issues on Paddle Logger? Get help pending when official support gets back to you!

Paddle Logger: SUP & Kayaking
Info:
company: Paddle Logger Ltd.
: https://bit.ly/2mbA8pN
: www.paddlelogger.com
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Syncing issue

Syncing issues with Apple Watch

Fix: 1. Ensure Bluetooth is enabled: Check that Bluetooth is turned on both on your iPhone and Apple Watch. Go to Settings > Bluetooth on your iP... ⇲
 
Permissions issue

Requires GPS to be set to 'Always'

Fix: 1. Change location settings: Go to Settings > Privacy > Location Services > Paddle Logger and set it to 'Always'. This allows the app to tra... ⇲
 
Data issue

Loss of session data

Fix: 1. Save sessions manually: After each session, ensure you manually save your data within the app. Look for a 'Save' or 'Finish' button at th... ⇲
 
UI issue

Difficulties in pausing sessions

Fix: 1. Familiarize with controls: Review the app’s user guide or help section to understand how to pause sessions correctly. Usually, there’s a... ⇲

Limited information displayed on watch

Fix: 1. Customize watch face: Check if you can customize the watch face to display more relevant data. Go to the Watch app on your iPhone, select... ⇲

Cannot view map during paddle

Fix: 1. Use a dedicated GPS device: If viewing the map is crucial, consider using a dedicated GPS device that allows for real-time navigation whi... ⇲
 
Battery issue

Battery drain on Apple Watch

Fix: 1. Limit app usage: Reduce the frequency of using Paddle Logger on your Apple Watch. Use it primarily for essential tracking. 2. Adjust set... ⇲
 
Storage issue

Photos not saved in the app

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure Paddle Logger has permission to access your photos. 2. Manually save pho... ⇲
 
Bugs issue

Errors in workout logging

Fix: 1. Restart the app: Close and reopen Paddle Logger to reset any temporary glitches that may cause logging errors. 2. Check for updates: Mak... ⇲

Paddle Logger does not track workouts sometimes

Fix: 1. Ensure GPS is active: Make sure that GPS is enabled and set to 'Always' in the app settings. 2. Restart your device: Sometimes, a simple... ⇲
 
Network issue

Weak signal causes data loss

Fix: 1. Plan your route: Before starting your session, check the area for known weak signal zones and plan your route accordingly. 2. Use offlin... ⇲
 
Notifications issue

Notifications may not work with weak signal

Fix: 1. Enable Do Not Disturb: If you are in an area with a weak signal, enable Do Not Disturb mode to prevent interruptions. 2. Check notificat... ⇲
 
Compatibility issue

Paddle Logger does not integrate well with iOS Health app

Fix: 1. Check integration settings: Go to Paddle Logger settings and look for an option to connect with the iOS Health app. Ensure it’s enabled.... ⇲
 
Settings issue

Requires manual intervention for GPS settings

Fix: 1. Set GPS to 'Always': Go to Settings > Privacy > Location Services > Paddle Logger and set it to 'Always' to minimize manual adjustments.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.6%

Bad experience
4.2%

Neutral
3.2%

~ from our NLP analysis of 5,609 combined software ratings.

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Sleep Details

 Private Data Paddle Logger collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro - Monthly: $6.99 Get the best of Paddle Logger
  2. Pro - Annual: $29.99 The best of Paddle Logger for the best price
  3. Pro - Annual: $29.99 Our best premium features
  4. Pro - Monthly: $4.99 Our best features at a low monthly price
  5. Pro - Six Months: $29.99 All the features, but just for the season
  6. One Time Purchase: $149.99 All the pro features, no subscription!
  7. Pro - Family - Annual: $69.99 All our great features, for your family!
  8. Pro - Annual - Family: $69.99 Pay once for everyone in your Family Sharing
  9. Pro - Six Months: $19.99 All the features, but just for the season