—— Run into issues on Pollie? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the Pollie app completely by swiping it away in the app switcher. Then, reopen the app and try editing the poll ag... ⇲
Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable internet connection. If you are on Wi-Fi, try switching to mo... ⇲
Fix: 1. Upgrade to Premium: If Pollie offers a premium version without ads, consider upgrading. This will enhance your experience by removing dis... ⇲
Fix: 1. Refresh the Poll: Sometimes, refreshing the poll can help reposition the ads. Pull down on the poll screen to refresh it and see if the a... ⇲
Fix: 1. Check Credentials: Ensure that you are entering the correct username and password for your Universe account. Double-check for any typos o... ⇲
Fix: 1. Explore Guest Options: Check if the app offers any guest access or limited features without an account. This can allow you to use some fu... ⇲
Fix: 1. Use Alternative Polling Methods: If customized rating scales are essential, consider using alternative polling methods such as open-ended... ⇲
Fix: 1. Check Poll Settings: Ensure that the poll settings allow for multiple votes. When creating or editing a poll, look for an option that ena... ⇲