—— Run into issues on Stock Yards Bank ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there is an option to sort transactions. If not, try logging out and back into the app to refresh the data.... ⇲
Fix: While this is a personnel issue, you can address it by providing feedback through the bank's official channels. Document your experience and... ⇲
Fix: Try using the app during off-peak hours, such as early morning or late evening, to avoid long wait times. This can help you complete transac... ⇲
Fix: Ensure that you have a stable internet connection when making payments. A weak connection can slow down processing times. OR Try clearing... ⇲
Fix: Ensure that you are following the correct procedure for check deposits, including taking clear photos of the check. Use good lighting and a... ⇲
Fix: Check if the app has a specific section for transaction history or check images. Navigate to your account history and look for options to fi... ⇲
Fix: Check your notification settings in the app. Go to Settings > Notifications and ensure that notifications for account activity are enabled.... ⇲
Fix: Check the app's notification settings to ensure that alerts for transactions are enabled. Go to Settings > Notifications and adjust accordin... ⇲
Fix: Check for app updates in the App Store. Developers often release updates to improve the user interface and experience. OR If the interfac... ⇲
Fix: Double-check that you are entering the correct information for the external account, including routing and account numbers. Any errors can p... ⇲
Fix: Ensure that you are using the latest version of the app, as updates often fix bugs and improve functionality. OR If glitches persist, try... ⇲
Fix: Check your device settings to ensure that Face ID is enabled for the app. Go to Settings > Face ID & Passcode and make sure the app is liste... ⇲
Fix: Check if the bank offers a feature within the app for card locking. Sometimes, this feature may be hidden in the account settings or securit... ⇲
Fix: Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. OR If customization is... ⇲
Fix: Ensure that you have a stable internet connection, as poor connectivity can lead to delays in balance updates. OR Try logging out of the... ⇲