fix problems on Funko [iphone]

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—— Run into issues on Funko? Get help pending when official support gets back to you!

Funko
Info:
company: Funko
: https://www.funko.com/contact-us
: www.funko.com
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UI issue

Collection and wishlist not displaying

Fix: 1. Refresh the app: Pull down on the collection or wishlist screen to refresh the data. This can help load any missing items. 2. Check for u... ⇲

Multiple clicks required to navigate

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its navigation better, which may help reduce th... ⇲

UI feels outdated and clunky

Fix: 1. Explore settings: Check if there are any settings to customize the UI or improve usability, such as changing themes or layouts. 2. Provid... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check your internet speed: Use a speed test app to check your connection. If it's slow, try switching to a different network or resetting... ⇲
 
Search issue

Search function returns incomplete results

Fix: 1. Use specific keywords: Try using more specific terms or phrases when searching for items to improve search accuracy. 2. Check for spellin... ⇲
 
Bugs issue

Filters not functioning correctly

Fix: 1. Reset filters: If you have applied multiple filters, try resetting them to see if that resolves the issue. Look for a 'reset' or 'clear a... ⇲
 
Database issue

Items not recognized in database

Fix: 1. Manually add items: If the app does not recognize certain items, look for an option to manually add them to your collection. This may inv... ⇲

Missing products from inventory

Fix: 1. Refresh the inventory: Pull down on the inventory screen to refresh the data and see if missing products appear. 2. Check for updates: En... ⇲
 
Updates issue

Inconsistent pricing updates

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may fix pricing inconsistencies. 2. Refresh the app: Cl... ⇲
 
Syncing issue

Lists not saving or displaying correctly

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as lists may not save properly without it. 2. Log out and l... ⇲
 
Customization issue

No option to filter out specific product types

Fix: 1. Use search keywords: Instead of filtering, try using specific keywords in the search bar to find the products you want. 2. Provide feedba... ⇲

No ability to share collections or wishlists

Fix: 1. Use screenshots: Take screenshots of your collections or wishlists and share them via social media or messaging apps as a workaround. 2.... ⇲
 
Camera issue

Scanning function fails to recognize items

Fix: 1. Ensure good lighting: Make sure the item is well-lit and in focus when scanning, as poor lighting can affect recognition. 2. Clean the ca... ⇲
 
Support issue

Canned responses from customer support

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website, as it may provide answers to common questions without needing to con... ⇲
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 what users are saying
Bad experience
57.8%

Good experience
33.5%

Neutral
8.7%

~ from our NLP analysis of 5,647 combined software ratings.

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 Private Data Funko collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Usage Data
    • Diagnostics
    • Other Data