fix problems on Lumos TV [iphone]

—— Run into issues on Lumos TV? Get help pending when official support gets back to you!

Lumos TV

Info:

company: TiVo Platform Technologies LLC

: http://www.lumosnetworks.com/tv

: www.lumosnetworks.com

Chat with our AI-based Lumos TV Support

🛠️ Common Lumos TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to rewind small increments

Fix: To rewind in smaller increments, try using the touch screen gestures. Instead of holding the rewind button, tap it multiple times quickly to... ⇲

Lacks Siri integration

Fix: While Lumos TV may not support Siri directly, you can use Siri Shortcuts to create custom commands that open the app or specific features. G... ⇲

Screen issue

Screen is unseeable when paused

Fix: Try adjusting the brightness settings on your iPhone. Go to Settings > Display & Brightness and increase the brightness to see if that helps... ⇲

Compatibility issue

Loss of channels compared to cable box

Fix: Check the channel lineup in the Lumos TV app settings to ensure you have all available channels activated. Sometimes, channels may need to b... ⇲

Customization issue

Inclusion of unwanted channels

Fix: Look for a channel management or favorites feature in the app settings. You may be able to hide or remove unwanted channels from your view.... ⇲

Bugs issue

Multiple copies of the same program recorded

Fix: Check the recording settings in the app. There may be an option to limit the number of copies of a program that can be recorded. Adjust this... ⇲

Performance issue

Poor DVR system performance

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to delete some u... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

63.6%

Bad experience

27.3%

Neutral

9.1%

~ from our NLP analysis of 11 combined software ratings.

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Private Data Lumos TV collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Search History
- Identifiers
- Usage Data
- Diagnostics