fix problems on McKinsey Accelerate [iphone]

—— Run into issues on McKinsey Accelerate? Get help pending when official support gets back to you!

McKinsey Accelerate

Info:

company: McKinsey & Company

: https://mckinseynvt.secure.force.com/supportwebforms/mckinsey_webtocaseform

Chat with our AI-based McKinsey Accelerate Support

🛠️ Common McKinsey Accelerate Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

McKinsey Accelerate gets stuck

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Requires platform URL to log in

Fix: 1. Check your email or onboarding materials: The platform URL is often provided in welcome emails or documentation. Search your inbox for an... ⇲

Loading issue

Doesn't load

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. You can test this by trying t... ⇲

Terrible log-in experience

Fix: 1. Ensure correct credentials: Double-check that you are entering the correct username and password. If you have forgotten your password, us... ⇲

Constantly logs out

Fix: 1. Check app settings: Look for any settings related to session timeouts or automatic logouts within the app. Adjust these settings if possi... ⇲

Inaccessible login screen

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a poor connection can prevent the login screen from load... ⇲

UI issue

Skip button unresponsive

Fix: 1. Tap and hold the button: Sometimes, buttons may require a longer press to register. Try tapping and holding the skip button to see if it... ⇲

Freezing issue

McKinsey Accelerate freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on the McKinsey Accelerate app... ⇲

Search issue

Difficult to find platform URL

Fix: 1. Check onboarding materials: Look through any emails or documents you received when you started using the app, as they often contain the p... ⇲